{"id":2087,"date":"2026-09-30T09:57:23","date_gmt":"2026-09-30T07:57:23","guid":{"rendered":"https:\/\/eu.klytic.com\/tjanstekvalitet\/"},"modified":"2026-09-30T09:57:23","modified_gmt":"2026-09-30T07:57:23","slug":"tjanstekvalitet","status":"publish","type":"page","link":"https:\/\/eu.klytic.com\/sv\/tjanstekvalitet\/","title":{"rendered":"Tj\u00e4nstekvalitet"},"content":{"rendered":"\t\t
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\u2b50 Tj\u00e4nstekvalitet<\/p>\n\t\t\t\t\t

Kvalitet, ett krav varje dag<\/h1>\n\t\t\t\t\t

Tj\u00e4nstekvalitet \u00e4r ett sj\u00e4lvklart krav fr\u00e5n de f\u00f6retag som anf\u00f6rtror oss sina verktyg. Vi har inf\u00f6rt metoder f\u00f6r att m\u00e4ta, f\u00f6lja upp och st\u00e4ndigt f\u00f6rb\u00e4ttra den.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

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M\u00e4tbara \u00e5taganden<\/h2>\n\t\t\t\t\t

Tydliga m\u00e5l som st\u00e4ndigt f\u00f6ljs upp av v\u00e5r \u00f6vervakning.<\/p>\n\t\t\n<\/div>\n

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99,9 %<\/p>\n\t\t\t\t\t

tillg\u00e4nglighet i Klytic-molnet (99,95 % med Enterprise-erbjudandet eller dedikerad server)<\/p>\n\t\t\n<\/div>\n

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< 4 h<\/p>\n\t\t\t\t\t

f\u00f6r att f\u00e5 tj\u00e4nsten i drift igen (RTO)<\/p>\n\t\t\n<\/div>\n

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< 2 h<\/p>\n\t\t\t\t\t

maximal dataf\u00f6rlust (RPO)<\/p>\n\t\t\n<\/div>\n

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30 dagar<\/p>\n\t\t\t\t\t

lagringstid f\u00f6r regelbundna krypterade s\u00e4kerhetskopior<\/p>\n\t\t\n<\/div>\n

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Varje m\u00e5nad<\/p>\n\t\t\t\t\t

testas \u00e5terst\u00e4llningar<\/p>\n\t\t\n<\/div>\n

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Kontinuerligt<\/p>\n\t\t\t\t\t

\u00f6vervakning av plattformarna, med automatiska larm<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n

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V\u00e5r metod<\/h2>\n\t\t\t\t\t

V\u00e5r kvalitetsavdelning har inf\u00f6rt verktyg och arbetsmetoder f\u00f6r att uppfylla dessa \u00e5taganden och st\u00e4ndigt f\u00f6rb\u00e4ttra v\u00e5ra tj\u00e4nster.<\/p>\n\t\t\n<\/div>\n

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\ud83e\udd1d<\/p>\n\t\t\t\t\t

Regelbunden uppf\u00f6ljning av v\u00e5ra kunder<\/h3>\n\t\t\t\t\t

Vi h\u00e5ller regelbunden kontakt med dig f\u00f6r att f\u00f6rst\u00e5 dina behov och hur de utvecklas. Vi s\u00e4tter \u00f6ppenhet och en \u00e4rlig och uppriktig dialog i f\u00f6rsta rummet, f\u00f6r att f\u00e5nga b\u00e5de dina verkliga behov och dina sv\u00e5righeter.<\/p>\n\t\t\n<\/div>\n

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\u23f1\ufe0f<\/p>\n\t\t\t\t\t

Personlig uppf\u00f6ljning av tj\u00e4nsterna<\/h3>\n\t\t\t\t\t

Ett system f\u00f6r tidskontroll f\u00f6ljer vart och ett av v\u00e5ra ingrepp. Varje f\u00f6rsening som beror p\u00e5 oss leder till att v\u00e5ra rutiner och resurser justeras, s\u00e5 att det inte h\u00e4nder igen.<\/p>\n\t\t\n<\/div>\n

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\ud83c\udf93<\/p>\n\t\t\t\t\t

Utbildning och certifiering<\/h3>\n\t\t\t\t\t

V\u00e5ra team g\u00e5r regelbundet utbildningar som valideras genom certifieringar. V\u00e5r interna regel: allt vi g\u00f6r ska kunna certifieras.<\/p>\n\t\t\n<\/div>\n

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\ud83d\udcac<\/p>\n\t\t\t\t\t

M\u00e4nsklig support<\/h3>\n\t\t\t\t\t

Ett fransktalande team, n\u00e5bart via telefon och e-post, som k\u00e4nner till din installation.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n

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Inspelning av samtal<\/h2>\n\t\t\t\t\t

F\u00f6r att f\u00f6rb\u00e4ttra kvaliteten p\u00e5 v\u00e5ra svar, utbilda v\u00e5ra team och s\u00e4kra kommunikationen kan samtal med v\u00e5r support spelas in.<\/p>\n\t\t

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\u2713 Lagras och hanteras enbart internt: ingen tredje part har tillg\u00e5ng<\/p>\n\t\t\t\t\t

\u2713 \u00c5tkomst endast f\u00f6r ledningen<\/p>\n\t\t\t\t\t

\u2713 F\u00f6rst\u00f6rs alltid senast 30 dagar efter samtalet<\/p>\n\t\t\n<\/div>\n\t\t\t

Allt om dina data finns p\u00e5 v\u00e5r sida Dataskydd<\/a>.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

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L\u00e5t oss prata om dina krav<\/h2>\n\t\t\t\t\t

Tj\u00e4nsteniv\u00e5, insatstider, regulatoriska krav: vi tar tillsammans med dig fram ett anpassat erbjudande.<\/p>\n\t\t\t\t\t\n\tBeg\u00e4r en offert\n<\/a>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_seopress_titles_title":"Tj\u00e4nstekvalitet och tillg\u00e4nglighet | Klytic Europe","_seopress_titles_desc":"Tillg\u00e4nglighets\u00e5taganden, m\u00e4nsklig support och \u00f6vervakning: s\u00e5 s\u00e4kerst\u00e4ller Klytic kvaliteten p\u00e5 sina tj\u00e4nster varje dag.","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"Tj\u00e4nstekvalitet och tillg\u00e4nglighet | Klytic Europe","_seopress_social_fb_desc":"Tillg\u00e4nglighets\u00e5taganden, m\u00e4nsklig support och \u00f6vervakning: s\u00e5 s\u00e4kerst\u00e4ller Klytic kvaliteten p\u00e5 sina tj\u00e4nster varje dag.","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"Tj\u00e4nstekvalitet och tillg\u00e4nglighet | Klytic Europe","_seopress_social_twitter_desc":"Tillg\u00e4nglighets\u00e5taganden, m\u00e4nsklig support och \u00f6vervakning: s\u00e5 s\u00e4kerst\u00e4ller Klytic kvaliteten p\u00e5 sina tj\u00e4nster varje dag.","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"tj\u00e4nstekvalitet,tillg\u00e4nglighet,SLA,m\u00e4nsklig support","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-2087","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/eu.klytic.com\/sv\/wp-json\/wp\/v2\/pages\/2087","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eu.klytic.com\/sv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eu.klytic.com\/sv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eu.klytic.com\/sv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eu.klytic.com\/sv\/wp-json\/wp\/v2\/comments?post=2087"}],"version-history":[{"count":0,"href":"https:\/\/eu.klytic.com\/sv\/wp-json\/wp\/v2\/pages\/2087\/revisions"}],"wp:attachment":[{"href":"https:\/\/eu.klytic.com\/sv\/wp-json\/wp\/v2\/media?parent=2087"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}