{"id":7803,"date":"2026-10-12T13:04:22","date_gmt":"2026-10-12T11:04:22","guid":{"rendered":"https:\/\/eu.klytic.com\/?page_id=7803"},"modified":"2026-10-13T13:40:11","modified_gmt":"2026-10-13T11:40:11","slug":"zabezpecenie-kontinuity-telefonie-pri-vypadku","status":"publish","type":"page","link":"https:\/\/eu.klytic.com\/sk\/zabezpecenie-kontinuity-telefonie-pri-vypadku\/","title":{"rendered":"Zabezpe\u010denie kontinuity telef\u00f3nie pri v\u00fdpadku"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7803\" class=\"elementor elementor-7803 elementor-6305\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d2f2b03 e-con-full kly-g e-flex e-con e-parent\" data-id=\"d2f2b03\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-96b5730 e-con-full kly-g-hero e-flex e-con e-parent\" data-id=\"96b5730\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-8574025 e-con-full kly-g-hero-in e-flex e-con e-parent\" data-id=\"8574025\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29c1476 elementor-widget elementor-widget-text-editor\" data-id=\"29c1476\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"kly-g-crumb\"><a href=\"\/sk\/\">Domov<\/a><span>\u203a<\/span><a href=\"\/sk\/prirucky\/\">Pr\u00edru\u010dky<\/a><span>\u203a<\/span><a href=\"\/sk\/prirucky\/telefonia\/\">Telef\u00f3nia<\/a><\/p><p class=\"kly-g-pill\" style=\"--pill:#fb7185\">Telef\u00f3nia \u00b7 Pochopi\u0165<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb47c7f elementor-widget elementor-widget-heading\" data-id=\"bb47c7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Zabezpe\u010denie kontinuity telef\u00f3nie pri v\u00fdpadku<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45e6594 elementor-widget elementor-widget-text-editor\" data-id=\"45e6594\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"kly-g-lead\">Firemn\u00e1 telef\u00f3nia m\u00f4\u017ee vypadn\u00fa\u0165 na troch miestach: v budove, na internetovom pripojen\u00ed alebo na platforme, ktor\u00e1 hostuje \u00fastred\u0148u. Ka\u017ed\u00fd z t\u00fdchto v\u00fdpadkov m\u00e1 svoje z\u00e1lo\u017en\u00e9 rie\u0161enie: presmerovanie na mobily, druh\u00e9 pripojenie, obnovenie \u00fastredne. Z\u00e1loha patr\u00ed k poslednej mo\u017enosti, ale obnov\u00ed konfigur\u00e1ciu, nie prebiehaj\u00faci hovor.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8fc136f elementor-widget elementor-widget-text-editor\" data-id=\"8fc136f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"kly-g-meta\"><span>Aktualizovan\u00e9: <b>okt\u00f3ber 2026<\/b><\/span><span><b>7 min<\/b> \u010d\u00edtania<\/span><span>Citovan\u00e9 ofici\u00e1lne zdroje<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e423e81 e-con-full kly-g-body e-flex e-con e-parent\" data-id=\"e423e81\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-1e7b3fe e-con-full kly-g-article e-flex e-con e-parent\" data-id=\"1e7b3fe\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b0aaafa elementor-widget elementor-widget-text-editor\" data-id=\"b0aaafa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Tri v\u00fdpadky, tri z\u00e1lo\u017en\u00e9 rie\u0161enia<\/h2><p>Prv\u00e1 ot\u00e1zka nie je \u201em\u00e1me z\u00e1lohu?\u201c, ale \u201e\u010do po\u010duje z\u00e1kazn\u00edk, ktor\u00fd n\u00e1m vol\u00e1 po\u010das v\u00fdpadku?\u201c. Odpove\u010f sa l\u00ed\u0161i pod\u013ea toho, kde k v\u00fdpadku d\u00f4jde.<\/p><div class=\"kly-table\"><table><thead><tr><th>V\u00fdpadok<\/th><th>\u010co za\u017e\u00edva firma<\/th><th>\u010co po\u010duje volaj\u00faci<\/th><th>Obvykl\u00e9 z\u00e1lo\u017en\u00e9 rie\u0161enie<\/th><\/tr><\/thead><tbody><tr><td>Budova (elektrina, \u0161kodov\u00e1 udalos\u0165, pr\u00edstup)<\/td><td>Telef\u00f3ny v kancel\u00e1rii s\u00fa vypnut\u00e9<\/td><td>Pri hostovanej \u00fastredni \u00fastred\u0148a st\u00e1le odpoved\u00e1; hovory sa m\u00f4\u017eu riadi\u0165 pripraven\u00fdmi pravidlami<\/td><td>Aplik\u00e1cie v mobile a po\u010d\u00edta\u010di, presmerovanie na mobily<\/td><\/tr><tr><td>Internetov\u00e9 pripojenie prev\u00e1dzky<\/td><td>Telef\u00f3ny prev\u00e1dzky sa u\u017e nespoja s \u00fastred\u0148ou<\/td><td>Hostovan\u00e1 \u00fastred\u0148a odpoved\u00e1; telef\u00f3ny prev\u00e1dzky u\u017e nezvonia<\/td><td>Druh\u00e9 pripojenie, zdie\u013eanie pripojenia, presmerovanie alebo prepnutie na mobiln\u00e9 aplik\u00e1cie<\/td><\/tr><tr><td>Platforma \u00fastredne<\/td><td>Nefunguje \u017eiadny telef\u00f3n v \u017eiadnej prev\u00e1dzke<\/td><td>Pod\u013ea oper\u00e1tora: obsadzovac\u00ed t\u00f3n, spr\u00e1va alebo pripraven\u00e9 presmerovanie<\/td><td>Obnovenie prev\u00e1dzky prev\u00e1dzkovate\u013eom; presmerovanie \u010d\u00edsiel pripraven\u00e9 s oper\u00e1torom<\/td><\/tr><\/tbody><\/table><\/div><p>Tabu\u013eka predpoklad\u00e1 hostovan\u00fa \u00fastred\u0148u. Pri IP \u00fastredni in\u0161talovanej v priestoroch splyn\u00fa prv\u00e9 dva riadky s tret\u00edm: ak vypadne budova alebo jej pripojenie, vypadne s \u0148ou aj \u00fastred\u0148a, pre v\u0161etky prev\u00e1dzky, ktor\u00e9 od nej z\u00e1visia. Porovnanie architekt\u00far n\u00e1jdete v pr\u00edru\u010dke <a href='\/sk\/voip-sip-ip-ustredna-a-ucaas-aka-architektura\/'>VoIP, SIP, IP \u00fastred\u0148a a UCaaS: ak\u00e1 architekt\u00fara<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5fe8db elementor-widget elementor-widget-text-editor\" data-id=\"b5fe8db\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Pr\u00edprava pred v\u00fdpadkom<\/h2><p>O v\u00e4\u010d\u0161ine z\u00e1lo\u017en\u00fdch rie\u0161en\u00ed sa rozhoduje v pokoji. Po\u010das v\u00fdpadku je u\u017e neskoro h\u013eada\u0165 spr\u00e1vnu kontaktn\u00fa osobu u oper\u00e1tora.<\/p><ul><li><strong>Aplik\u00e1cie.<\/strong> Zamestnanec, ktor\u00fd m\u00e1 telef\u00f3nnu aplik\u00e1ciu v mobile alebo po\u010d\u00edta\u010di, zost\u00e1va dostupn\u00fd na svojom pracovnom \u010d\u00edsle z ak\u00e9hoko\u013evek pripojenia. Je to najjednoduch\u0161ie z\u00e1lo\u017en\u00e9 rie\u0161enie pri v\u00fdpadku budovy alebo pripojenia.<\/li><li><strong>Z\u00e1lo\u017en\u00e9 presmerovania.<\/strong> \u010co m\u00e1 \u00fastred\u0148a urobi\u0165, ke\u010f v prev\u00e1dzke nikto neodpoved\u00e1? Presmerova\u0165 priv\u00edtanie na mobil pohotovosti, na in\u00fa prev\u00e1dzku alebo na ozn\u00e1menie. Tieto pravidl\u00e1 sa pripravuj\u00fa s prev\u00e1dzkovate\u013eom.<\/li><li><strong>Druh\u00e9 pripojenie.<\/strong> Pre prev\u00e1dzku, kde je telef\u00f3n kritick\u00fd, zabr\u00e1ni druh\u00fd pr\u00edstup na internet od in\u00e9ho oper\u00e1tora alebo cez mobiln\u00fa sie\u0165 tomu, aby jedin\u00fd v\u00fdpadok izoloval cel\u00fd t\u00edm.<\/li><li><strong>Presmerovanie \u010d\u00edsiel u oper\u00e1tora.<\/strong> Ak je nedostupn\u00e1 samotn\u00e1 platforma, iba oper\u00e1tor, ktor\u00fd va\u0161e \u010d\u00edsla poskytuje, ich m\u00f4\u017ee presmerova\u0165 inam. \u010co je mo\u017en\u00e9 a za ak\u00fd \u010das, sa s n\u00edm dohodne vopred.<\/li><li><strong>Zoznam kontaktov.<\/strong> Komu vola\u0165 u prev\u00e1dzkovate\u013ea a u oper\u00e1tora a na ak\u00e9 \u010d\u00edsla, ke\u010f va\u0161a vlastn\u00e1 telef\u00f3nia nefunguje.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fe4555 elementor-widget elementor-widget-text-editor\" data-id=\"1fe4555\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>\u010co z\u00e1loha obnov\u00ed<\/h2><p>Z\u00e1loha telef\u00f3nie sl\u00fa\u017ei na vr\u00e1tenie \u00fastredne do stavu, v akom bola: konfigur\u00e1cia, \u00fa\u010dty, pravidl\u00e1 priv\u00edtania, fronty, hlasov\u00e9 spr\u00e1vy a pr\u00edpadne nahr\u00e1vky. Neobnov\u00ed preru\u0161en\u00fd hovor. Nenahr\u00e1dza ani presmerovanie: po\u010das obnovy udr\u017eiavaj\u00fa firmu dostupn\u00fa pripraven\u00e9 z\u00e1lo\u017en\u00e9 rie\u0161enia.<\/p><p>\u010co mo\u017eno o\u010dak\u00e1va\u0165, opisuj\u00fa dva ukazovatele.<\/p><div class=\"kly-def\"><p><strong>RTO<\/strong> (cie\u013eov\u00fd \u010das obnovy): lehota, v ktorej m\u00e1 by\u0165 slu\u017eba znova spusten\u00e1. <strong>RPO<\/strong> (cie\u013eov\u00fd bod obnovy): mno\u017estvo \u00fadajov, ktor\u00fdch stratu ste ochotn\u00ed prija\u0165, vyjadren\u00e9 \u010dasom od poslednej z\u00e1lohy.<\/p><\/div><p>Pri telef\u00f3nii z\u00e1lohovanej raz denne sa RPO po\u010d\u00edta v hodin\u00e1ch, nie v min\u00fatach. Zmenu uroben\u00fa r\u00e1no, napr\u00edklad nov\u00fd telef\u00f3n alebo zmenen\u00e9 ozn\u00e1menie, mo\u017eno bude treba po obnoven\u00ed z predch\u00e1dzaj\u00faceho d\u0148a zopakova\u0165. Pri konfigur\u00e1cii, ktor\u00e1 sa men\u00ed m\u00e1lo, je to prijate\u013en\u00e9, pokia\u013e o tom viete.<\/p><p>D\u00f4le\u017eit\u00e1 je aj doba uchov\u00e1vania. Z\u00e1loha uchov\u00e1van\u00e1 tridsa\u0165 dn\u00ed umo\u017e\u0148uje vr\u00e1ti\u0165 sa do stavu pred chybou v konfigur\u00e1cii, ktor\u00e1 sa zistila neskoro, alebo pred kompromit\u00e1ciou. Po tejto dobe u\u017e predch\u00e1dzaj\u00faci stav neexistuje.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b840310 elementor-widget elementor-widget-text-editor\" data-id=\"b840310\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Viacero prev\u00e1dzok: centraliz\u00e1cia pres\u00fava riziko<\/h2><p>Centr\u00e1lna \u00fastred\u0148a pre v\u0161etky prev\u00e1dzky zjednodu\u0161uje priv\u00edtanie aj spr\u00e1vu. Na druhej strane, ak vypadne, vypadne pre v\u0161etk\u00fdch. Samostatn\u00e9 \u00fastredne obmedzia v\u00fdpadok na jednu prev\u00e1dzku, ale n\u00e1sobia prev\u00e1dzku, aktualiz\u00e1cie a z\u00e1lohy.<\/p><p>Pri hostovanej centr\u00e1lnej \u00fastredni sa v\u00fdpadok pripojenia t\u00fdka iba dotknutej prev\u00e1dzky: ostatn\u00e9 funguj\u00fa \u010falej a hovory ur\u010den\u00e9 pre izolovan\u00fa prev\u00e1dzku mo\u017eno presmerova\u0165. Celkov\u00fd v\u00fdpadok m\u00f4\u017ee sp\u00f4sobi\u0165 iba samotn\u00e1 platforma. Pr\u00e1ve na \u0148u sa potom treba p\u00fdta\u0165: ako je monitorovan\u00e1, z\u00e1lohovan\u00e1, obnovovan\u00e1 a za ak\u00fd \u010das.<\/p><p>Konkr\u00e9tne nastavenie viacer\u00fdch prev\u00e1dzok v Klytic Tel opisuje n\u00e1vod <a href='\/sk\/pripojenie-viacerych-prevadzok-ku-klytic-tel\/'>Pripojenie viacer\u00fdch prev\u00e1dzok ku Klytic Tel<\/a>. Pre elektronick\u00fa po\u0161tu sa rovnakej logike venuje pr\u00edru\u010dka <a href='\/sk\/zalohovanie-e-mailu-mazanie-a-vypadok-servera\/'>Z\u00e1lohovanie e-mailu, mazanie a v\u00fdpadok servera<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3843c08 elementor-widget elementor-widget-text-editor\" data-id=\"3843c08\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Pr\u00edklad: pobo\u010dka bez internetov\u00e9ho pripojenia<\/h2><p>Hypotetick\u00fd pr\u00edpad. Sie\u0165 troch realitn\u00fdch kancel\u00e1ri\u00ed pou\u017e\u00edva hostovan\u00fa \u00fastred\u0148u. Cestn\u00e9 pr\u00e1ce preru\u0161ia jednej z nich optick\u00e9 pripojenie na cel\u00fd de\u0148.<\/p><p>Ostatn\u00e9 dve kancel\u00e1rie si ni\u010d nev\u0161imn\u00fa. V odpojenej kancel\u00e1rii stoln\u00e9 telef\u00f3ny nefunguj\u00fa, ale makl\u00e9ri maj\u00fa aplik\u00e1ciu v mobile a na\u010falej prij\u00edmaj\u00fa hovory na svojich priamych \u010d\u00edslach. Priv\u00edtanie kancel\u00e1rie je pod\u013ea pl\u00e1nu presmerovan\u00e9 na mobil ved\u00facej. \u017diadny z\u00e1kazn\u00edk nepo\u010dul obsadzovac\u00ed t\u00f3n.<\/p><p>V ten de\u0148 z\u00e1loha nebola potrebn\u00e1: ni\u010d sa nestratilo. Bola by potrebn\u00e1, keby bola po\u0161koden\u00e1 samotn\u00e1 \u00fastred\u0148a.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56b604c elementor-widget elementor-widget-text-editor\" data-id=\"56b604c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>\u010cast\u00e9 ot\u00e1zky<\/h2><h3>Sta\u010d\u00ed z\u00e1loha na zabezpe\u010denie kontinuity?<\/h3><p>Nie. Umo\u017en\u00ed vr\u00e1ti\u0165 \u00fastred\u0148u do funk\u010dn\u00e9ho stavu. Medzit\u00fdm udr\u017eiavaj\u00fa firmu dostupn\u00fa presmerovania a aplik\u00e1cie.<\/p><h3>Zachr\u00e1nia sa prebiehaj\u00face hovory?<\/h3><p>Nie. Preru\u0161en\u00fd hovor treba zopakova\u0165. Obnovuje sa iba konfigur\u00e1cia a \u00fadaje slu\u017eby.<\/p><h3>Je IP \u00fastred\u0148a na mieste odolnej\u0161ia?<\/h3><p>Pri intern\u00fdch hovoroch nez\u00e1vis\u00ed od internetu, ale zastav\u00ed sa spolu s budovou. Pozrite <a href='\/sk\/voip-sip-ip-ustredna-a-ucaas-aka-architektura\/'>VoIP, SIP, IP \u00fastred\u0148a a UCaaS<\/a>.<\/p><h3>Ako po\u017eiada\u0165 o obnovenie?<\/h3><p>V Klytic cez podporu, za posledn\u00fdch 30 dn\u00ed. Je v cene pri poruche slu\u017eby, pri \u00famyselnom vymazan\u00ed zamestnancom alebo pri \u00fa\u010dte vymazanom pri odchode pr\u00edli\u0161 skoro (najviac 3 \u017eiadosti mesa\u010dne) alebo pri \u00fatoku napriek spr\u00e1vne chr\u00e1nen\u00fdm zariadeniam. Po n\u00e1hodnom vymazan\u00ed, chybnej manipul\u00e1cii alebo ak zariadenia neboli dostato\u010dne chr\u00e1nen\u00e9, je spoplatnen\u00fdm tiketom podpory. Pozrite <a href='\/sk\/bezpecnost-zalohovanie\/'>Bezpe\u010dnos\u0165 a z\u00e1lohovanie<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fac0bb6 kly-g-klytic elementor-widget elementor-widget-text-editor\" data-id=\"fac0bb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Kde stoj\u00ed Klytic<\/h2><p>S Klytic Tel m\u00e1 ka\u017ed\u00e1 organiz\u00e1cia vlastn\u00fd telef\u00f3nny server, predvolene hostovan\u00fd v eur\u00f3pskom cloude, na Maur\u00edciu alebo v geografickej z\u00f3ne v s\u00falade s pr\u00edslu\u0161nou jurisdikciou, pod\u013ea va\u0161ej po\u017eiadavky, alebo in\u0161talovan\u00fd na va\u0161ich serveroch. V cloude sa Klytic Tel opiera o popredn\u00e9ho poskytovate\u013ea cloudov\u00e9ho hostingu so z\u00e1v\u00e4zkom dostupnosti na podnikovej \u00farovni 99,99&nbsp;% (okrem vopred ohl\u00e1sen\u00fdch pl\u00e1novan\u00fdch \u00fadr\u017eieb) a s prepnut\u00edm medzi viacer\u00fdmi lokalitami hostingu pri v\u00fdpadku: odolnos\u0165 vo\u010di v\u00fdpadkom je ve\u013emi vysok\u00e1. Klytic m\u00f4\u017ee rie\u0161enie nasadi\u0165 aj u in\u00e9ho poskytovate\u013ea cloudu pod\u013ea v\u00e1\u0161ho v\u00fdberu. Platformy s\u00fa nepretr\u017eite monitorovan\u00e9. Pre viacero prev\u00e1dzok m\u00f4\u017ee telef\u00f3nia st\u00e1\u0165 na jednom serveri alebo na viacer\u00fdch serveroch priraden\u00fdch k prev\u00e1dzkam a navz\u00e1jom prepojen\u00fdch: v\u00fdpadok jedn\u00e9ho servera potom zostane obmedzen\u00fd na prev\u00e1dzky, ktor\u00e9 obsluhuje, a intern\u00e1 komunik\u00e1cia medzi prev\u00e1dzkami zost\u00e1va bezplatn\u00e1 a zabezpe\u010den\u00e1.<\/p><p>Telef\u00f3nia sa z\u00e1lohuje denne. Z\u00e1lohy s\u00fa \u0161ifrovan\u00e9, replikovan\u00e9 na viacer\u00fdch lokalit\u00e1ch, nemenn\u00e9 a uchov\u00e1van\u00e9 30 dn\u00ed; obnovenia sa testuj\u00fa ka\u017ed\u00fd mesiac. Zverejnen\u00e9 ciele s\u00fa obnovenie prev\u00e1dzky do 4 hod\u00edn (RTO) a strata \u00fadajov najviac 24 hod\u00edn pre Klytic Tel (RPO). Pre elektronick\u00fa po\u0161tu, dokumenty a CRM, ktor\u00e9 sa z\u00e1lohuj\u00fa ka\u017ed\u00fa hodinu, je cie\u013eov\u00e9 RPO menej ne\u017e 2 hodiny. O obnovenie sa \u017eiada cez podporu. Je v cene pri poruche slu\u017eby, pri \u00famyselnom vymazan\u00ed zamestnancom alebo pri \u00fa\u010dte vymazanom pri odchode pr\u00edli\u0161 skoro (najviac 3 \u017eiadosti mesa\u010dne) alebo pri \u00fatoku napriek spr\u00e1vne chr\u00e1nen\u00fdm zariadeniam. Po n\u00e1hodnom vymazan\u00ed, chybnej manipul\u00e1cii alebo ak zariadenia neboli dostato\u010dne chr\u00e1nen\u00e9, je spoplatnen\u00fdm tiketom podpory.<\/p><p>Aplik\u00e1cie pre mobil, po\u010d\u00edta\u010d a prehliada\u010d umo\u017e\u0148uj\u00fa zosta\u0165 dostupn\u00fd aj mimo kancel\u00e1rie. Z\u00e1lo\u017en\u00e9 presmerovania sa nastavuj\u00fa s Klytic pri uveden\u00ed do prev\u00e1dzky. To, ako mo\u017eno va\u0161e \u010d\u00edsla presmerova\u0165 inam po\u010das nedostupnosti platformy, z\u00e1vis\u00ed od toho, \u010do sa pripravilo s oper\u00e1torom, ktor\u00fd ich poskytuje, \u010di u\u017e je to Klytic alebo v\u00e1\u0161 s\u00fa\u010dasn\u00fd oper\u00e1tor.<\/p><p>Klytic nezverej\u0148uje automatick\u00e9 prepnutie na druh\u00fa platformu: t\u00e1to pr\u00edru\u010dka ho nepredpoklad\u00e1. Ak to va\u0161a \u010dinnos\u0165 vy\u017eaduje, hovorte o tom pred uveden\u00edm do prev\u00e1dzky.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72b8281 kly-g-sources elementor-widget elementor-widget-text-editor\" data-id=\"72b8281\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Zdroje<\/h2><p>Overen\u00e9 v okt\u00f3bri 2026.<\/p><ul><li>Klytic, \u010dast\u00e9 ot\u00e1zky: denn\u00e1 z\u00e1loha Klytic Tel, hodinov\u00e1 pri ostatn\u00fdch ponuk\u00e1ch, uchov\u00e1vanie 30 dn\u00ed, RTO menej ne\u017e 4 hodiny, RPO menej ne\u017e 2 hodiny a 24 hod\u00edn pre Klytic Tel; nepretr\u017eit\u00e9 monitorovanie. <a href='https:\/\/www.klytic.com\/foire-aux-questions\/' rel='noopener' target='_blank'>klytic.com<\/a><\/li><li>Klytic, Bezpe\u010dnos\u0165 a z\u00e1lohovanie: \u0161ifrovan\u00e9, viaclokalitn\u00e9, nemenn\u00e9 z\u00e1lohy, obnovenia testovan\u00e9 ka\u017ed\u00fd mesiac, obnovenie cez podporu. <a href='https:\/\/www.klytic.com\/securite-sauvegarde\/' rel='noopener' target='_blank'>klytic.com<\/a><\/li><li>Klytic, str\u00e1nka Klytic Tel: vyhraden\u00fd server, mobiln\u00e9 a po\u010d\u00edta\u010dov\u00e9 aplik\u00e1cie, presmerovania, viacero prev\u00e1dzok, mo\u017enos\u0165 ponecha\u0165 oper\u00e1tora alebo bal\u00edky Klytic. <a href='https:\/\/www.klytic.com\/telephonie\/' rel='noopener' target='_blank'>klytic.com<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c854d2a e-con-full kly-g-aside e-flex e-con e-parent\" data-id=\"c854d2a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0c177f5 elementor-widget elementor-widget-html\" data-id=\"0c177f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"html.default\">\n\t\t\t\t\t<nav class=\"kly-g-toc\" aria-label=\"Na tejto str\u00e1nke\"><p>Na tejto str\u00e1nke<\/p><ol><\/ol><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9dd4d6c elementor-widget elementor-widget-text-editor\" data-id=\"9dd4d6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"kly-g-cta\"><h3>Pripravte kontinuitu svojej \u00fastredne<\/h3><p>Presmerovania, aplik\u00e1cie, pripojenie: spolu s vami priprav\u00edme, \u010do sa stane, ke\u010f vypadne prev\u00e1dzka alebo pripojenie.<\/p><p><a class=\"kly-g-btn\" href=\"\/sk\/kontakt\/\">Hovori\u0165 s konzultantom \u2192<\/a><\/p><p style=\"margin:0\"><a class=\"kly-g-btn ghost\" href=\"\/sk\/bezpecnost-zalohovanie\/\">Bezpe\u010dnos\u0165 a z\u00e1lohovanie<\/a><\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-98bbaf2 e-con-full kly-g-related e-flex e-con e-parent\" data-id=\"98bbaf2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6cc34a7 elementor-widget elementor-widget-text-editor\" data-id=\"6cc34a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Pre\u010d\u00edtajte si aj<\/h2><div class=\"kly-g-grid\"><a class=\"kly-g-card\" href=\"\/sk\/pripojenie-viacerych-prevadzok-ku-klytic-tel\/\" style=\"--cat:#e11d48\"><span class=\"c\">Pou\u017e\u00edva\u0165 \u00b7 Telef\u00f3nia<\/span><span class=\"t\">Pripojenie viacer\u00fdch prev\u00e1dzok ku Klytic Tel<\/span><span class=\"q\">Vyhraden\u00fd server a \u00fastred\u0148a pre v\u0161etky va\u0161e pobo\u010dky: \u010do priprav\u00edte s Klytic, ako sa ka\u017ed\u00e1 prev\u00e1dzka prip\u00e1ja a prenos va\u0161ich \u010d\u00edsiel.<\/span><span class=\"m\"><span>5 min \u010d\u00edtania<\/span><b>\u010c\u00edta\u0165 \u2192<\/b><\/span><\/a><a class=\"kly-g-card\" href=\"\/sk\/zalohovanie-e-mailu-mazanie-a-vypadok-servera\/\" style=\"--cat:#2563eb\"><span class=\"c\">Pochopi\u0165 \u00b7 Elektronick\u00e1 po\u0161ta<\/span><span class=\"t\">Z\u00e1lohovanie e-mailu, mazanie a v\u00fdpadok servera<\/span><span class=\"q\">K\u00f4\u0161, z\u00e1loha a z\u00e1lo\u017en\u00e1 platforma nepokr\u00fdvaj\u00fa tie ist\u00e9 nehody. \u010co z\u00e1loha vr\u00e1ti a \u010do s\u013eubuj\u00fa RTO a RPO.<\/span><span class=\"m\"><span>6 min \u010d\u00edtania<\/span><b>\u010c\u00edta\u0165 \u2192<\/b><\/span><\/a><a class=\"kly-g-card\" href=\"\/sk\/voip-sip-ip-ustredna-a-ucaas-aka-architektura\/\" style=\"--cat:#e11d48\"><span class=\"c\">Pochopi\u0165 \u00b7 Telef\u00f3nia<\/span><span class=\"t\">VoIP, SIP, IP \u00fastred\u0148a a UCaaS: ak\u00e1 architekt\u00fara<\/span><span class=\"q\">VoIP, SIP, IP \u00fastred\u0148a, UCaaS: defin\u00edcie u\u017eito\u010dn\u00e9 pri n\u00e1kupe, potom v\u00fdber medzi zdie\u013eanou slu\u017ebou, vyhraden\u00fdm serverom alebo in\u0161tal\u00e1ciou na mieste a viacero prev\u00e1dzok.<\/span><span class=\"m\"><span>7 min \u010d\u00edtania<\/span><b>\u010c\u00edta\u0165 \u2192<\/b><\/span><\/a><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-539316dd e-con e-atomic-element e-div-block-base e-default-div e-c9fd865-4a50 \" data-id=\"539316dd\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"539316dd\" data-e-type=\"e-div-block\" data-id=\"539316dd\">\n    <div class=\"elementor-element elementor-element-4f79afcb e-con e-atomic-element e-div-block-base e-default-div e-4fa9fe-ce86 \" data-id=\"4f79afcb\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"4f79afcb\" data-e-type=\"e-div-block\" data-id=\"4f79afcb\">\n    \t\t\t<p class=\"e-4dcf5c70-2ec7 e-paragraph-base e-default-p\" data-interaction-id=\"330a7a35\" data-e-type=\"widget\" data-id=\"330a7a35\">Uv\u00edtacia ponuka<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"56f1f7d5\" class=\"e-347faa43-4e20 e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"56f1f7d5\">30 dn\u00ed sk\u00fa\u0161obnej verzie zdarma, migr\u00e1cia s asistenciou<\/h2>\n\t\t\t\t\t<p class=\"e-7f6310da-1caa e-paragraph-base e-default-p\" data-interaction-id=\"2ce27288\" data-e-type=\"widget\" data-id=\"2ce27288\">Sk\u00fa\u0161obn\u00e1 ponuka bez z\u00e1v\u00e4zkov. Poradca v\u00e1m zavol\u00e1, aby pochopil va\u0161e potreby a pripravil va\u0161e prostredie Klytic.<\/p>\n\t\t<div class=\"elementor-element elementor-element-35ea29a1 e-con e-atomic-element e-div-block-base e-default-div e-1cd48b22-e6da \" data-id=\"35ea29a1\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"35ea29a1\" data-e-type=\"e-div-block\" data-id=\"35ea29a1\">\n    \t\t\t<a href=\"\/essai-gratuit\/\" target=\"_self\" class=\"e-4a7886e3-652d e-button-base e-default-a\" data-interaction-id=\"19bfa8f1\" data-e-type=\"widget\" data-id=\"19bfa8f1\">\n\t\ud83d\ude80 Spusti\u0165 sk\u00fa\u0161obn\u00fa verziu zdarma\n<\/a>\n\t\t\t\t\t<a href=\"\/tarifs\/\" target=\"_self\" class=\"e-137e863d-dd0d e-button-base e-default-a\" data-interaction-id=\"326d82ab\" data-e-type=\"widget\" data-id=\"326d82ab\">\n\tZobrazi\u0165 cenn\u00edk\n<\/a>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_seopress_titles_title":"Kontinuita telef\u00f3nie pri v\u00fdpadku | Klytic","_seopress_titles_desc":"V\u00fdpadok prev\u00e1dzky, pripojenia alebo platformy: \u010do po\u010duj\u00fa va\u0161i volaj\u00faci, mo\u017en\u00e9 z\u00e1lo\u017en\u00e9 rie\u0161enia a \u010do z\u00e1loha obnov\u00ed.","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"Kontinuita telef\u00f3nie pri v\u00fdpadku | Klytic","_seopress_social_fb_desc":"V\u00fdpadok prev\u00e1dzky, pripojenia alebo platformy: \u010do po\u010duj\u00fa va\u0161i volaj\u00faci, mo\u017en\u00e9 z\u00e1lo\u017en\u00e9 rie\u0161enia a \u010do z\u00e1loha obnov\u00ed.","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"Kontinuita telef\u00f3nie pri v\u00fdpadku | Klytic","_seopress_social_twitter_desc":"V\u00fdpadok prev\u00e1dzky, pripojenia alebo platformy: \u010do po\u010duj\u00fa va\u0161i volaj\u00faci, mo\u017en\u00e9 z\u00e1lo\u017en\u00e9 rie\u0161enia a \u010do z\u00e1loha obnov\u00ed.","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-7803","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/eu.klytic.com\/sk\/wp-json\/wp\/v2\/pages\/7803","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eu.klytic.com\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eu.klytic.com\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eu.klytic.com\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eu.klytic.com\/sk\/wp-json\/wp\/v2\/comments?post=7803"}],"version-history":[{"count":1,"href":"https:\/\/eu.klytic.com\/sk\/wp-json\/wp\/v2\/pages\/7803\/revisions"}],"predecessor-version":[{"id":8689,"href":"https:\/\/eu.klytic.com\/sk\/wp-json\/wp\/v2\/pages\/7803\/revisions\/8689"}],"wp:attachment":[{"href":"https:\/\/eu.klytic.com\/sk\/wp-json\/wp\/v2\/media?parent=7803"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}