{"id":2329,"date":"2026-09-30T14:12:46","date_gmt":"2026-09-30T12:12:46","guid":{"rendered":"https:\/\/eu.klytic.com\/podmienky-pouzivania-klytic-mail\/"},"modified":"2026-09-30T14:12:46","modified_gmt":"2026-09-30T12:12:46","slug":"podmienky-pouzivania-klytic-mail","status":"publish","type":"page","link":"https:\/\/eu.klytic.com\/sk\/podmienky-pouzivania-klytic-mail\/","title":{"rendered":"Podmienky pou\u017e\u00edvania Klytic Mail"},"content":{"rendered":"\t\t
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V\u0161eobecn\u00e9 podmienky pou\u017e\u00edvania \u2013 Klytic Mail<\/h1>\n\t\t\t\t\t

Preklad je poskytnut\u00fd len na informa\u010dn\u00e9 \u00fa\u010dely. Pr\u00e1vne z\u00e1v\u00e4zn\u00e1 je iba franc\u00fazska verzia.<\/em><\/p>\n\t\t\t\t\t

Verzia z 29. septembra 2026<\/p>\n\t\t\t\t\t

1. Predmet<\/h2>\n\t\t\t\t\t

Tieto v\u0161eobecn\u00e9 podmienky pou\u017e\u00edvania (\u010falej len \u201ePodmienky pou\u017e\u00edvania\u201c) vymedzuj\u00fa osobitn\u00e9 podmienky pou\u017e\u00edvania slu\u017eby Klytic Mail<\/a>, ktor\u00fa spolo\u010dnos\u0165 DEDICACE SOFTWARE (\u010falej len \u201ePoskytovate\u013e\u201c) pon\u00faka svojim firemn\u00fdm z\u00e1kazn\u00edkom (\u010falej len \u201eZ\u00e1kazn\u00edk\u201c).

Dop\u013a\u0148aj\u00fa v\u0161eobecn\u00e9 obchodn\u00e9 podmienky (VOP)<\/a> Poskytovate\u013ea, ktor\u00e9 sa na\u010falej uplat\u0148uj\u00fa na ka\u017ed\u00e9 predplatenie slu\u017eby.

Predplatenie a pou\u017e\u00edvanie Klytic Mail znamen\u00e1 bezv\u00fdhradn\u00e9 prijatie t\u00fdchto Podmienok pou\u017e\u00edvania.<\/p>\n\t\t\t\t\t

1.1. Klytic MTA Essential<\/h3>\n\t\t\t\t\t

Ka\u017ed\u00fd \u00fa\u010det Klytic Mail automaticky zah\u0155\u0148a slu\u017ebu Klytic MTA Essential<\/a>, ur\u010den\u00fa najm\u00e4 na filtrovanie a ochranu e-mailov\u00fdch tokov spojen\u00fdch s \u00fa\u010dtom.

Pou\u017e\u00edvanie Klytic MTA Essential je neoddelite\u013en\u00e9 od \u00fa\u010dtu Klytic Mail a nepredstavuje samostatn\u00e9 predplatn\u00e9 Z\u00e1kazn\u00edka.

Predplaten\u00edm alebo pou\u017e\u00edvan\u00edm \u00fa\u010dtu Klytic Mail Z\u00e1kazn\u00edk z\u00e1rove\u0148 potvrdzuje, \u017ee sa obozn\u00e1mil so v\u0161eobecn\u00fdmi podmienkami pou\u017e\u00edvania Klytic MTA<\/a>, a bez v\u00fdhrad ich prij\u00edma pre pou\u017e\u00edvanie funkcie Klytic MTA Essential.

Podmienky pou\u017e\u00edvania Klytic MTA sa na Klytic MTA Essential uplat\u0148uj\u00fa v rozsahu, v akom s\u00fa zlu\u010dite\u013en\u00e9 s vlastnos\u0165ami a obmedzeniami ponuky Essential.

Predplatenie samostatnej ponuky Klytic MTA, ak je k dispoz\u00edcii, sa riadi podmienkami predplatenia a Podmienkami pou\u017e\u00edvania Klytic MTA platn\u00fdmi pre t\u00fato ponuku.<\/p>\n\t\t\t\t\t

2. Profesion\u00e1lne a z\u00e1konn\u00e9 pou\u017e\u00edvanie<\/h2>\n\t\t\t\t\t

Klytic Mail je ur\u010den\u00fd na profesion\u00e1lne pou\u017e\u00edvanie v s\u00falade s pr\u00edslu\u0161n\u00fdmi z\u00e1konmi a predpismi.

Z\u00e1kazn\u00edk zodpoved\u00e1 za pou\u017e\u00edvanie slu\u017eby svojimi pou\u017e\u00edvate\u013emi a zav\u00e4zuje sa najm\u00e4, \u017ee slu\u017ebu nebude pou\u017e\u00edva\u0165 na:

- zasielanie podvodnej, zav\u00e1dzaj\u00facej alebo nez\u00e1konnej komunik\u00e1cie;
- \u0161\u00edrenie obsahu, ktor\u00fd je v rozpore so z\u00e1konom, pr\u00e1vami tret\u00edch os\u00f4b alebo verejn\u00fdm poriadkom;
- zasielanie hromadn\u00fdch nevy\u017eiadan\u00fdch spr\u00e1v alebo \u00fa\u010das\u0165 na spamov\u00fdch kampaniach;
- \u0161\u00edrenie \u0161kodliv\u00e9ho softv\u00e9ru, v\u00edrusov, odkazov alebo pr\u00edloh ur\u010den\u00fdch na ohrozenie syst\u00e9mu;
- vyd\u00e1vanie sa za tretiu osobu alebo pou\u017e\u00edvanie adresy \u010di dom\u00e9ny sp\u00f4sobom, ktor\u00fd m\u00f4\u017ee pr\u00edjemcov uvies\u0165 do omylu;
- obch\u00e1dzanie bezpe\u010dnostn\u00fdch, filtra\u010dn\u00fdch alebo overovac\u00edch mechanizmov;
- ohrozenie alebo pokus o ohrozenie syst\u00e9mov Poskytovate\u013ea alebo tret\u00edch str\u00e1n.

Z\u00e1kazn\u00edk tie\u017e db\u00e1 na dodr\u017eiavanie pravidiel platn\u00fdch v oblasti obchodn\u00e9ho oslovovania, ochrany osobn\u00fdch \u00fadajov, du\u0161evn\u00e9ho vlastn\u00edctva a d\u00f4vernosti.<\/p>\n\t\t\t\t\t

3. \u00da\u010dty a pr\u00edstup<\/h2>\n\t\t\t\t\t

Ka\u017ed\u00fd pou\u017e\u00edvate\u013e mus\u00ed ma\u0165 vlastn\u00fd \u00fa\u010det. Zdie\u013eanie prihlasovac\u00edch \u00fadajov medzi viacer\u00fdmi osobami je zak\u00e1zan\u00e9, okrem pr\u00edpadov, ke\u010f osobitn\u00fd mechanizmus slu\u017eby v\u00fdslovne umo\u017e\u0148uje zdie\u013ean\u00fd pr\u00edstup.

Z\u00e1kazn\u00edk zodpoved\u00e1 za spr\u00e1vu \u00fa\u010dtov svojich pou\u017e\u00edvate\u013eov, najm\u00e4 za ich vytv\u00e1ranie, \u00fapravu, deaktiv\u00e1ciu a vymazanie.

Prihlasovacie \u00fadaje, hesl\u00e1, k\u00f3dy na obnovenie, k\u013e\u00fa\u010de, overovacie tokeny a in\u00e9 prvky umo\u017e\u0148uj\u00face pr\u00edstup k slu\u017ebe s\u00fa pr\u00edsne d\u00f4vern\u00e9.

Z\u00e1kazn\u00edk a jeho pou\u017e\u00edvatelia sa zav\u00e4zuj\u00fa najm\u00e4:

- neposkytova\u0165 svoje prihlasovacie \u00fadaje neopr\u00e1vnenej tretej strane;
- neuchov\u00e1va\u0165 pr\u00edstupov\u00e9 k\u00f3dy na nezabezpe\u010denom mieste;
- nepou\u017e\u00edva\u0165 kompromitovan\u00e9 heslo pre in\u00e9 slu\u017eby;
- neposkytova\u0165 overovac\u00ed k\u00f3d prijat\u00fd prostredn\u00edctvom SMS, aplik\u00e1cie alebo in\u00fdm sp\u00f4sobom osobe, ktor\u00e1 o\u0148 \u017eiada;
- nedeaktivova\u0165 ani neobch\u00e1dza\u0165 zaveden\u00e9 bezpe\u010dnostn\u00e9 mechanizmy.

Ka\u017ed\u00e9 p\u00f4vodne poskytnut\u00e9 heslo alebo overovacie tajomstvo sa mus\u00ed zmeni\u0165, ke\u010f o to po\u017eiada slu\u017eba alebo Poskytovate\u013e. Hesl\u00e1 sa musia bezodkladne obnovi\u0165 aj v pr\u00edpade podozrenia na kompromit\u00e1ciu, straty d\u00f4vernosti alebo zmeny opr\u00e1vnenej osoby.

Z\u00e1kazn\u00edk mus\u00ed Poskytovate\u013eovi bezodkladne ozn\u00e1mi\u0165 ak\u00fako\u013evek kompromit\u00e1ciu alebo podozrenie na kompromit\u00e1ciu \u00fa\u010dtu.

Ak je k dispoz\u00edcii viacfaktorov\u00e9 overenie, odpor\u00fa\u010da sa, aby ho Z\u00e1kazn\u00edk aktivoval a nastavil ako povinn\u00e9 pre \u00fa\u010dty s administr\u00e1torsk\u00fdmi pr\u00e1vami.<\/p>\n\t\t\t\t\t

4. Spr\u00e1va schr\u00e1nok a kapac\u00edt<\/h2>\n\t\t\t\t\t

Z\u00e1kazn\u00edk si pri predplaten\u00ed zvol\u00ed kapacitu \u00falo\u017eiska zodpovedaj\u00facu jeho potreb\u00e1m.

Z\u00e1kazn\u00edk zodpoved\u00e1 za to, \u017ee t\u00e1to kapacita zodpoved\u00e1 jeho pou\u017e\u00edvaniu, a mus\u00ed predv\u00edda\u0165 ak\u00e9ko\u013evek zv\u00fd\u0161enie svojich potrieb.

Ak sa predplaten\u00e1 kapacita stane nedostato\u010dnou, Z\u00e1kazn\u00edk mus\u00ed po\u017eiada\u0165 o jej zv\u00fd\u0161enie v lehote, ktor\u00e1 umo\u017en\u00ed jeho realiz\u00e1ciu pred dosiahnut\u00edm maxim\u00e1lnej kapacity.

Poskytovate\u013e nezodpoved\u00e1 za n\u00e1sledky nedostato\u010dnej kapacity \u00falo\u017eiska, ktor\u00e1 je d\u00f4sledkom toho, \u017ee Z\u00e1kazn\u00edk nepredv\u00eddal potreby alebo nepo\u017eiadal o zv\u00fd\u0161enie.

Ak\u00e9ko\u013evek zn\u00ed\u017eenie kapacity m\u00f4\u017ee podlieha\u0165 technick\u00fdm podmienkam a, ak si vy\u017eaduje z\u00e1sah Poskytovate\u013ea, m\u00f4\u017ee by\u0165 fakturovan\u00e9 na z\u00e1klade cenovej ponuky.<\/p>\n\t\t\t\t\t

5. Dom\u00e9nov\u00e9 men\u00e1 a e-mailov\u00e9 adresy<\/h2>\n\t\t\t\t\t

Z\u00e1kazn\u00edk zodpoved\u00e1 za dom\u00e9nov\u00e9 men\u00e1, e-mailov\u00e9 adresy a inform\u00e1cie, ktor\u00e9 pou\u017e\u00edva v r\u00e1mci slu\u017eby.

Je jeho povinnos\u0165ou uisti\u0165 sa, \u017ee m\u00e1 potrebn\u00e9 pr\u00e1va k pou\u017e\u00edvan\u00fdm dom\u00e9nov\u00fdm men\u00e1m, a udr\u017eiava\u0165 aktu\u00e1lne inform\u00e1cie t\u00fdkaj\u00face sa ich spr\u00e1vy.

Z\u00e1kazn\u00edk tie\u017e zodpoved\u00e1 za konfigur\u00e1ciu DNS z\u00e1znamov, ktor\u00e1 mu prin\u00e1le\u017e\u00ed, ak ich nespravuje Poskytovate\u013e.<\/p>\n\t\t\t\t\t

6. Bezpe\u010dnos\u0165 a osved\u010den\u00e9 postupy<\/h2>\n\t\t\t\t\t

Z\u00e1kazn\u00edk mus\u00ed zavies\u0165 bezpe\u010dnostn\u00e9 opatrenia primeran\u00e9 jeho \u010dinnosti.

Je najm\u00e4 jeho povinnos\u0165ou:

- udr\u017eiava\u0165 aktualizovan\u00e9 po\u010d\u00edta\u010de a zariadenia pou\u017e\u00edvan\u00e9 na pr\u00edstup k slu\u017ebe;
- chr\u00e1ni\u0165 koncov\u00e9 zariadenia pred \u0161kodliv\u00fdm softv\u00e9rom;
- obmedzi\u0165 administr\u00e1torsk\u00e9 pr\u00e1va na osoby, ktor\u00e9 ich potrebuj\u00fa;
- r\u00fdchlo deaktivova\u0165 \u00fa\u010dty os\u00f4b, ktor\u00e9 opustili organiz\u00e1ciu;
- pou\u010di\u0165 svojich pou\u017e\u00edvate\u013eov o rizik\u00e1ch phishingu, zneu\u017eitia identity a vyzradenia d\u00f4vern\u00fdch inform\u00e1ci\u00ed;
- zavies\u0165 zosilnen\u00e9 overovanie, ak je to mo\u017en\u00e9.

Bezpe\u010dnostn\u00e9 a filtra\u010dn\u00e9 mechanizmy zaveden\u00e9 Poskytovate\u013eom s\u00fa ochrann\u00fdmi opatreniami a nezbavuj\u00fa Z\u00e1kazn\u00edka jeho vlastn\u00fdch povinnost\u00ed v oblasti bezpe\u010dnosti.<\/p>\n\t\t\t\t\t

7. Zodpovednos\u0165 Z\u00e1kazn\u00edka<\/h2>\n\t\t\t\t\t

Z\u00e1kazn\u00edk zost\u00e1va zodpovedn\u00fd za spr\u00e1vy odoslan\u00e9 a prijat\u00e9 jeho pou\u017e\u00edvate\u013emi, ako aj za obsah, pr\u00edlohy, odkazy a \u00fadaje sprac\u00favan\u00e9 prostredn\u00edctvom slu\u017eby.

Z\u00e1kazn\u00edk zodpoved\u00e1 za n\u00e1sledky pou\u017e\u00edvania, ktor\u00e9 nie je v s\u00falade s t\u00fdmito Podmienkami pou\u017e\u00edvania, zo strany Z\u00e1kazn\u00edka samotn\u00e9ho, jeho pou\u017e\u00edvate\u013eov alebo ak\u00fdchko\u013evek os\u00f4b, ktor\u00fdm umo\u017enil pr\u00edstup k slu\u017ebe.

Z\u00e1kazn\u00edk mus\u00ed najm\u00e4 prija\u0165 v\u0161etky potrebn\u00e9 opatrenia, aby sa zabr\u00e1nilo pou\u017eitiu kompromitovan\u00e9ho \u00fa\u010dtu na \u0161\u00edrenie spamu, \u0161kodliv\u00e9ho softv\u00e9ru alebo nez\u00e1konn\u00e9ho obsahu.<\/p>\n\t\t\t\t\t

8. Bezpe\u010dnos\u0165 slu\u017eby<\/h2>\n\t\t\t\t\t

Poskytovate\u013e uplat\u0148uje bezpe\u010dnostn\u00e9 opatrenia primeran\u00e9 slu\u017ebe a jej infra\u0161trukt\u00fare.

V pr\u00edpade zistenia spr\u00e1vania, ktor\u00e9 m\u00f4\u017ee ohrozi\u0165 bezpe\u010dnos\u0165 slu\u017eby, in\u00fdch pou\u017e\u00edvate\u013eov alebo tret\u00edch str\u00e1n, m\u00f4\u017ee Poskytovate\u013e prija\u0165 ak\u00e9ko\u013evek opatrenie potrebn\u00e9 na ochranu svojej infra\u0161trukt\u00fary, najm\u00e4 do\u010dasne obmedzi\u0165, pozastavi\u0165 alebo zablokova\u0165 \u00fa\u010det alebo e-mailov\u00fd tok.

Ak je to mo\u017en\u00e9, Poskytovate\u013e informuje Z\u00e1kazn\u00edka o prijatom opatren\u00ed a jeho d\u00f4vodoch.<\/p>\n\t\t\t\t\t

9. Zmeny a obmedzenia<\/h2>\n\t\t\t\t\t

Niektor\u00e9 funkcie alebo sp\u00f4soby pou\u017e\u00edvania m\u00f4\u017eu vy\u017eadova\u0165 osobitn\u00e9 zdroje alebo konfigur\u00e1cie.

Ak potreby Z\u00e1kazn\u00edka prekra\u010duj\u00fa kapacity stanoven\u00e9 v jeho ponuke, najm\u00e4 z d\u00f4vodu mimoriadneho objemu spr\u00e1v, ve\u013ek\u00e9ho po\u010dtu pou\u017e\u00edvate\u013eov alebo mimoriadne intenz\u00edvneho pou\u017e\u00edvania, m\u00f4\u017ee sa na z\u00e1klade cenovej ponuky navrhn\u00fa\u0165 \u00faprava infra\u0161trukt\u00fary alebo dopl\u0148uj\u00face slu\u017eby.<\/p>\n\t\t\t\t\t

10. Pozastavenie z d\u00f4vodu nez\u00e1konn\u00e9ho alebo nebezpe\u010dn\u00e9ho pou\u017e\u00edvania<\/h2>\n\t\t\t\t\t

Bez toho, aby boli dotknut\u00e9 ustanovenia VOP<\/a>, m\u00f4\u017ee Poskytovate\u013e do\u010dasne pozastavi\u0165 cel\u00fa slu\u017ebu alebo jej \u010das\u0165, ak pou\u017e\u00edvanie predstavuje riziko pre bezpe\u010dnos\u0165, integritu alebo dostupnos\u0165 jeho infra\u0161trukt\u00fary, infra\u0161trukt\u00fary jeho z\u00e1kazn\u00edkov alebo tret\u00edch str\u00e1n.

Pozastavenie je obmedzen\u00e9 na rozsah nevyhnutn\u00fd na odstr\u00e1nenie alebo obmedzenie rizika.<\/p>\n\t\t\t\t\t

11. \u00dadaje a z\u00e1lohy<\/h2>\n\t\t\t\t\t

Ustanovenia t\u00fdkaj\u00face sa sprac\u00favania osobn\u00fdch \u00fadajov, d\u00f4vernosti, z\u00e1lohovania a reverzibility s\u00fa vymedzen\u00e9 vo VOP<\/a> a pr\u00edpadne v pr\u00edslu\u0161nej DPA<\/a>.

Z\u00e1kazn\u00edk zost\u00e1va zodpovedn\u00fd za uchov\u00e1vanie \u00fadajov, ktor\u00e9 potrebuje, a ak je to vzh\u013eadom na jeho \u010dinnos\u0165 potrebn\u00e9, mus\u00ed zavies\u0165 vlastn\u00e9 dopl\u0148uj\u00face opatrenia na z\u00e1lohovanie alebo archiv\u00e1ciu.<\/p>\n\t\t\t\t\t

12. Prijatie<\/h2>\n\t\t\t\t\t

Predplatenie Klytic Mail znamen\u00e1 prijatie t\u00fdchto Podmienok pou\u017e\u00edvania bez toho, aby bolo dotknut\u00e9 prijatie VOP a pr\u00edpadn\u00fdch \u010fal\u0161\u00edch zmluvn\u00fdch dokumentov vz\u0165ahuj\u00facich sa na Z\u00e1kazn\u00edka.<\/p>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_seopress_titles_title":"Podmienky Klytic Mail: firemn\u00fd e-mail | Klytic Europe","_seopress_titles_desc":"V\u0161eobecn\u00e9 podmienky pou\u017e\u00edvania Klytic Mail: profesion\u00e1lne pou\u017e\u00edvanie, \u00fa\u010dty a pr\u00edstupy, kapacity, dom\u00e9ny, bezpe\u010dnos\u0165 a zodpovednos\u0165. Dop\u013a\u0148aj\u00fa VOP.","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"Podmienky Klytic Mail: firemn\u00fd e-mail | Klytic Europe","_seopress_social_fb_desc":"V\u0161eobecn\u00e9 podmienky pou\u017e\u00edvania Klytic Mail: profesion\u00e1lne pou\u017e\u00edvanie, \u00fa\u010dty a pr\u00edstupy, kapacity, dom\u00e9ny, bezpe\u010dnos\u0165 a zodpovednos\u0165. Dop\u013a\u0148aj\u00fa VOP.","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"Podmienky Klytic Mail: firemn\u00fd e-mail | Klytic Europe","_seopress_social_twitter_desc":"V\u0161eobecn\u00e9 podmienky pou\u017e\u00edvania Klytic Mail: profesion\u00e1lne pou\u017e\u00edvanie, \u00fa\u010dty a pr\u00edstupy, kapacity, dom\u00e9ny, bezpe\u010dnos\u0165 a zodpovednos\u0165. Dop\u013a\u0148aj\u00fa VOP.","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"podmienky pou\u017e\u00edvania Klytic Mail,podmienky pou\u017e\u00edvania,firemn\u00fd e-mail","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-2329","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/eu.klytic.com\/sk\/wp-json\/wp\/v2\/pages\/2329","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eu.klytic.com\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eu.klytic.com\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eu.klytic.com\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eu.klytic.com\/sk\/wp-json\/wp\/v2\/comments?post=2329"}],"version-history":[{"count":0,"href":"https:\/\/eu.klytic.com\/sk\/wp-json\/wp\/v2\/pages\/2329\/revisions"}],"wp:attachment":[{"href":"https:\/\/eu.klytic.com\/sk\/wp-json\/wp\/v2\/media?parent=2329"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}