{"id":2665,"date":"2026-09-30T14:51:55","date_gmt":"2026-09-30T12:51:55","guid":{"rendered":"https:\/\/eu.klytic.com\/paslaugu-kokybe\/"},"modified":"2026-09-30T14:51:55","modified_gmt":"2026-09-30T12:51:55","slug":"paslaugu-kokybe","status":"publish","type":"page","link":"https:\/\/eu.klytic.com\/lt\/paslaugu-kokybe\/","title":{"rendered":"Paslaug\u0173 kokyb\u0117"},"content":{"rendered":"\t\t
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\u2b50 Paslaug\u0173 kokyb\u0117<\/p>\n\t\t\t\t\t

Kokyb\u0117 \u2013 kasdienis reikalavimas<\/h1>\n\t\t\t\t\t

Paslaug\u0173 kokyb\u0117 yra nat\u016bralus \u012fmoni\u0173, patikin\u010di\u0173 mums savo \u012frankius, reikalavimas. \u012ediegome metodus jai matuoti, steb\u0117ti ir nuolat gerinti.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

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I\u0161matuojami \u012fsipareigojimai<\/h2>\n\t\t\t\t\t

Ai\u0161k\u016bs tikslai, nuolat stebimi m\u016bs\u0173 steb\u0117senos sistemos.<\/p>\n\t\t\n<\/div>\n

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99,9 %<\/p>\n\t\t\t\t\t

prieinamumas Klytic debesijoje (99,95 % su Enterprise planu ar dedikuotu serveriu)<\/p>\n\t\t\n<\/div>\n

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< 4 val.<\/p>\n\t\t\t\t\t

paslaugai atkurti (RTO)<\/p>\n\t\t\n<\/div>\n

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< 2 val.<\/p>\n\t\t\t\t\t

did\u017eiausias galimas duomen\u0173 praradimas (RPO)<\/p>\n\t\t\n<\/div>\n

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30 dien\u0173<\/p>\n\t\t\t\t\t

reguliari\u0173 \u0161ifruot\u0173 atsargini\u0173 kopij\u0173 saugojimas<\/p>\n\t\t\n<\/div>\n

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Kas m\u0117nes\u012f<\/p>\n\t\t\t\t\t

tikrinamas atk\u016brimas<\/p>\n\t\t\n<\/div>\n

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Nuolat<\/p>\n\t\t\t\t\t

platform\u0173 steb\u0117sena su automatiniais \u012fsp\u0117jimais<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n

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M\u016bs\u0173 metodas<\/h2>\n\t\t\t\t\t

M\u016bs\u0173 kokyb\u0117s tarnyba \u012fdieg\u0117 \u012frankius ir darbo metodus, kad b\u016bt\u0173 laikomasi \u0161i\u0173 \u012fsipareigojim\u0173 ir nuolat gerinamos m\u016bs\u0173 paslaugos.<\/p>\n\t\t\n<\/div>\n

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\ud83e\udd1d<\/p>\n\t\t\t\t\t

Reguliarus ry\u0161ys su klientais<\/h3>\n\t\t\t\t\t

Palaikome reguliar\u0173 ry\u0161\u012f su Jumis, kad suprastume J\u016bs\u0173 poreikius ir j\u0173 poky\u010dius. Vertiname skaidrum\u0105 ir s\u0105\u017eining\u0105, nuo\u0161ird\u0173 bendravim\u0105, kad suprastume tiek tikruosius J\u016bs\u0173 poreikius, tiek sunkumus.<\/p>\n\t\t\n<\/div>\n

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\u23f1\ufe0f<\/p>\n\t\t\t\t\t

Individuali paslaug\u0173 steb\u0117sena<\/h3>\n\t\t\t\t\t

Termin\u0173 kontrol\u0117s sistema stebi kiekvien\u0105 m\u016bs\u0173 \u012fsiki\u0161im\u0105. Bet koks d\u0117l m\u016bs\u0173 kalt\u0117s vir\u0161ytas terminas lemia m\u016bs\u0173 proced\u016br\u0173 ir priemoni\u0173 pataisym\u0105, kad tai nepasikartot\u0173.<\/p>\n\t\t\n<\/div>\n

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\ud83c\udf93<\/p>\n\t\t\t\t\t

Mokymai ir sertifikavimas<\/h3>\n\t\t\t\t\t

M\u016bs\u0173 komandos reguliariai dalyvauja mokymuose, patvirtintuose sertifikatais. M\u016bs\u0173 vidaus taisykl\u0117: viskas, kas atliekama, turi gal\u0117ti b\u016bti sertifikuota.<\/p>\n\t\t\n<\/div>\n

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\ud83d\udcac<\/p>\n\t\t\t\t\t

Tikr\u0173 \u017emoni\u0173 pagalba<\/h3>\n\t\t\t\t\t

Pranc\u016bzi\u0161kai kalbanti komanda, pasiekiama telefonu ir el. pa\u0161tu, pa\u017e\u012fstanti J\u016bs\u0173 sistem\u0105.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n

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Skambu\u010di\u0173 \u012fra\u0161ymas<\/h2>\n\t\t\t\t\t

Siekiant gerinti m\u016bs\u0173 atsakym\u0173 kokyb\u0119, mokyti m\u016bs\u0173 komandas ir u\u017etikrinti bendravimo saugum\u0105, skambu\u010diai su m\u016bs\u0173 pagalbos tarnyba gali b\u016bti \u012fra\u0161omi.<\/p>\n\t\t

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\u2713 Saugomi ir tvarkomi tik viduje: jokia tre\u010dioji \u0161alis neturi prieigos<\/p>\n\t\t\t\t\t

\u2713 Prieiga suteikiama tik vadovybei<\/p>\n\t\t\t\t\t

\u2713 Sistemingai sunaikinami ne v\u0117liau kaip per 30 dien\u0173 po skambu\u010dio<\/p>\n\t\t\n<\/div>\n\t\t\t

Daugiau apie savo duomenis su\u017einosite m\u016bs\u0173 puslapyje Duomen\u0173 apsauga<\/a>.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

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Pakalb\u0117kime apie J\u016bs\u0173 reikalavimus<\/h2>\n\t\t\t\t\t

Paslaug\u0173 lygis, reagavimo terminai, reguliavimo apribojimai: kartu su Jumis parengsime tinkam\u0105 pasi\u016blym\u0105.<\/p>\n\t\t\t\t\t\n\tPra\u0161yti pasi\u016blymo\n<\/a>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_seopress_titles_title":"Paslaug\u0173 kokyb\u0117 ir prieinamumas | Klytic Europe","_seopress_titles_desc":"Prieinamumo \u012fsipareigojimai, tikr\u0173 \u017emoni\u0173 pagalba ir steb\u0117sena: kaip Klytic kasdien u\u017etikrina savo paslaug\u0173 kokyb\u0119.","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"Paslaug\u0173 kokyb\u0117 ir prieinamumas | Klytic Europe","_seopress_social_fb_desc":"Prieinamumo \u012fsipareigojimai, tikr\u0173 \u017emoni\u0173 pagalba ir steb\u0117sena: kaip Klytic kasdien u\u017etikrina savo paslaug\u0173 kokyb\u0119.","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"Paslaug\u0173 kokyb\u0117 ir prieinamumas | Klytic Europe","_seopress_social_twitter_desc":"Prieinamumo \u012fsipareigojimai, tikr\u0173 \u017emoni\u0173 pagalba ir steb\u0117sena: kaip Klytic kasdien u\u017etikrina savo paslaug\u0173 kokyb\u0119.","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"paslaug\u0173 kokyb\u0117,prieinamumas,SLA,tikr\u0173 \u017emoni\u0173 pagalba","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-2665","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/eu.klytic.com\/lt\/wp-json\/wp\/v2\/pages\/2665","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eu.klytic.com\/lt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eu.klytic.com\/lt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eu.klytic.com\/lt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eu.klytic.com\/lt\/wp-json\/wp\/v2\/comments?post=2665"}],"version-history":[{"count":0,"href":"https:\/\/eu.klytic.com\/lt\/wp-json\/wp\/v2\/pages\/2665\/revisions"}],"wp:attachment":[{"href":"https:\/\/eu.klytic.com\/lt\/wp-json\/wp\/v2\/media?parent=2665"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}