{"id":2261,"date":"2026-09-30T14:10:39","date_gmt":"2026-09-30T12:10:39","guid":{"rendered":"https:\/\/eu.klytic.com\/szolgaltatasminoseg\/"},"modified":"2026-09-30T14:10:39","modified_gmt":"2026-09-30T12:10:39","slug":"szolgaltatasminoseg","status":"publish","type":"page","link":"https:\/\/eu.klytic.com\/hu\/szolgaltatasminoseg\/","title":{"rendered":"Szolg\u00e1ltat\u00e1smin\u0151s\u00e9g"},"content":{"rendered":"\t\t
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\u2b50 Szolg\u00e1ltat\u00e1smin\u0151s\u00e9g<\/p>\n\t\t\t\t\t

A min\u0151s\u00e9g mindennapi k\u00f6vetelm\u00e9ny<\/h1>\n\t\t\t\t\t

A szolg\u00e1ltat\u00e1s min\u0151s\u00e9ge term\u00e9szetes elv\u00e1r\u00e1s azon v\u00e1llalatok r\u00e9sz\u00e9r\u0151l, amelyek r\u00e1nk b\u00edzz\u00e1k eszk\u00f6zeiket. M\u00f3dszereket vezett\u00fcnk be annak m\u00e9r\u00e9s\u00e9re, nyomon k\u00f6vet\u00e9s\u00e9re \u00e9s folyamatos jav\u00edt\u00e1s\u00e1ra.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

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M\u00e9rhet\u0151 v\u00e1llal\u00e1sok<\/h2>\n\t\t\t\t\t

Egy\u00e9rtelm\u0171 c\u00e9lok, amelyeket fel\u00fcgyeleti rendszer\u00fcnk folyamatosan k\u00f6vet.<\/p>\n\t\t\n<\/div>\n

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99,9 %<\/p>\n\t\t\t\t\t

rendelkez\u00e9sre \u00e1ll\u00e1s a Klytic felh\u0151ben (Enterprise aj\u00e1nlat vagy dedik\u00e1lt szerver eset\u00e9n 99,95%)<\/p>\n\t\t\n<\/div>\n

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< 4 \u00f3ra<\/p>\n\t\t\t\t\t

a szolg\u00e1ltat\u00e1s helyre\u00e1ll\u00edt\u00e1s\u00e1ig (RTO)<\/p>\n\t\t\n<\/div>\n

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< 2 \u00f3ra<\/p>\n\t\t\t\t\t

maxim\u00e1lis adatveszt\u00e9s (RPO)<\/p>\n\t\t\n<\/div>\n

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30 nap<\/p>\n\t\t\t\t\t

a rendszeres titkos\u00edtott biztons\u00e1gi ment\u00e9sek meg\u0151rz\u00e9se<\/p>\n\t\t\n<\/div>\n

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Havonta<\/p>\n\t\t\t\t\t

tesztelt vissza\u00e1ll\u00edt\u00e1sok<\/p>\n\t\t\n<\/div>\n

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Folyamatosan<\/p>\n\t\t\t\t\t

a platformok fel\u00fcgyelete, automatikus riaszt\u00e1sokkal<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n

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M\u00f3dszer\u00fcnk<\/h2>\n\t\t\t\t\t

Min\u0151s\u00e9g\u00fcgyi r\u00e9szleg\u00fcnk olyan eszk\u00f6z\u00f6ket \u00e9s munkam\u00f3dszereket vezetett be, amelyekkel betarthatjuk ezeket a v\u00e1llal\u00e1sokat, \u00e9s folyamatosan jav\u00edthatjuk szolg\u00e1ltat\u00e1sainkat.<\/p>\n\t\t\n<\/div>\n

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\ud83e\udd1d<\/p>\n\t\t\t\t\t

\u00dcgyfeleink rendszeres nyomon k\u00f6vet\u00e9se<\/h3>\n\t\t\t\t\t

Rendszeres kapcsolatot tartunk \u00d6nnel, hogy meg\u00e9rts\u00fck ig\u00e9nyeit \u00e9s azok v\u00e1ltoz\u00e1s\u00e1t. Az \u00e1tl\u00e1that\u00f3s\u00e1got \u00e9s az \u0151szinte, nyitott p\u00e1rbesz\u00e9det r\u00e9szes\u00edtj\u00fck el\u0151nyben, hogy val\u00f3s ig\u00e9nyeit \u00e9s neh\u00e9zs\u00e9geit egyar\u00e1nt megismerj\u00fck.<\/p>\n\t\t\n<\/div>\n

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\u23f1\ufe0f<\/p>\n\t\t\t\t\t

A szolg\u00e1ltat\u00e1sok szem\u00e9lyre szabott nyomon k\u00f6vet\u00e9se<\/h3>\n\t\t\t\t\t

Hat\u00e1rid\u0151-ellen\u0151rz\u0151 rendszer k\u00f6veti minden beavatkoz\u00e1sunkat. B\u00e1rmely, szolg\u00e1ltat\u00e1sainknak felr\u00f3hat\u00f3 k\u00e9s\u00e9s elj\u00e1r\u00e1saink \u00e9s er\u0151forr\u00e1saink kiigaz\u00edt\u00e1s\u00e1t vonja maga ut\u00e1n, hogy ne ism\u00e9tl\u0151dj\u00f6n meg.<\/p>\n\t\t\n<\/div>\n

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\ud83c\udf93<\/p>\n\t\t\t\t\t

K\u00e9pz\u00e9s \u00e9s tan\u00fas\u00edt\u00e1s<\/h3>\n\t\t\t\t\t

Csapataink rendszeresen vesznek r\u00e9szt tan\u00fas\u00edtv\u00e1nnyal z\u00e1rul\u00f3 k\u00e9pz\u00e9seken. Bels\u0151 szab\u00e1lyunk: mindennek, amit megval\u00f3s\u00edtunk, tan\u00fas\u00edthat\u00f3nak kell lennie.<\/p>\n\t\t\n<\/div>\n

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\ud83d\udcac<\/p>\n\t\t\t\t\t

Emberi \u00fcgyf\u00e9lszolg\u00e1lat<\/h3>\n\t\t\t\t\t

Francia nyelv\u0171 csapat, telefonon \u00e9s e-mailben el\u00e9rhet\u0151, amely ismeri az \u00d6n rendszer\u00e9t.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n

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H\u00edv\u00e1sr\u00f6gz\u00edt\u00e9s<\/h2>\n\t\t\t\t\t

V\u00e1laszaink min\u0151s\u00e9g\u00e9nek jav\u00edt\u00e1sa, csapataink k\u00e9pz\u00e9se \u00e9s a kommunik\u00e1ci\u00f3 biztons\u00e1ga \u00e9rdek\u00e9ben az \u00fcgyf\u00e9lszolg\u00e1lattal folytatott h\u00edv\u00e1sokat r\u00f6gz\u00edthetj\u00fck.<\/p>\n\t\t

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\u2713 Kiz\u00e1r\u00f3lag bels\u0151leg t\u00e1rolva \u00e9s kezelve: harmadik f\u00e9l nem f\u00e9r hozz\u00e1juk<\/p>\n\t\t\t\t\t

\u2713 Hozz\u00e1f\u00e9r\u00e9s kiz\u00e1r\u00f3lag a vezet\u0151s\u00e9g sz\u00e1m\u00e1ra<\/p>\n\t\t\t\t\t

\u2713 Legk\u00e9s\u0151bb a h\u00edv\u00e1st k\u00f6vet\u0151 30 napon bel\u00fcl minden esetben megsemmis\u00edtve<\/p>\n\t\t\n<\/div>\n\t\t\t

Adataival kapcsolatos minden tudnival\u00f3t Adatv\u00e9delem<\/a> oldalunkon tal\u00e1l.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

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Besz\u00e9lj\u00fcnk elv\u00e1r\u00e1sair\u00f3l<\/h2>\n\t\t\t\t\t

Szolg\u00e1ltat\u00e1si szint, beavatkoz\u00e1si id\u0151k, szab\u00e1lyoz\u00e1si k\u00f6vetelm\u00e9nyek: \u00d6nnel k\u00f6z\u00f6sen alak\u00edtunk ki testreszabott aj\u00e1nlatot.<\/p>\n\t\t\t\t\t\n\t\u00c1raj\u00e1nlatk\u00e9r\u00e9s\n<\/a>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_seopress_titles_title":"Szolg\u00e1ltat\u00e1smin\u0151s\u00e9g \u00e9s rendelkez\u00e9sre \u00e1ll\u00e1s | Klytic Europe","_seopress_titles_desc":"Rendelkez\u00e9sre \u00e1ll\u00e1si v\u00e1llal\u00e1sok, emberi \u00fcgyf\u00e9lszolg\u00e1lat \u00e9s fel\u00fcgyelet: hogyan biztos\u00edtja a Klytic szolg\u00e1ltat\u00e1sai min\u0151s\u00e9g\u00e9t nap mint nap.","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"Szolg\u00e1ltat\u00e1smin\u0151s\u00e9g \u00e9s rendelkez\u00e9sre \u00e1ll\u00e1s | Klytic Europe","_seopress_social_fb_desc":"Rendelkez\u00e9sre \u00e1ll\u00e1si v\u00e1llal\u00e1sok, emberi \u00fcgyf\u00e9lszolg\u00e1lat \u00e9s fel\u00fcgyelet: hogyan biztos\u00edtja a Klytic szolg\u00e1ltat\u00e1sai min\u0151s\u00e9g\u00e9t nap mint nap.","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"Szolg\u00e1ltat\u00e1smin\u0151s\u00e9g \u00e9s rendelkez\u00e9sre \u00e1ll\u00e1s | Klytic Europe","_seopress_social_twitter_desc":"Rendelkez\u00e9sre \u00e1ll\u00e1si v\u00e1llal\u00e1sok, emberi \u00fcgyf\u00e9lszolg\u00e1lat \u00e9s fel\u00fcgyelet: hogyan biztos\u00edtja a Klytic szolg\u00e1ltat\u00e1sai min\u0151s\u00e9g\u00e9t nap mint nap.","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"szolg\u00e1ltat\u00e1smin\u0151s\u00e9g,rendelkez\u00e9sre \u00e1ll\u00e1s,SLA,emberi \u00fcgyf\u00e9lszolg\u00e1lat","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-2261","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/eu.klytic.com\/hu\/wp-json\/wp\/v2\/pages\/2261","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eu.klytic.com\/hu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eu.klytic.com\/hu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eu.klytic.com\/hu\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eu.klytic.com\/hu\/wp-json\/wp\/v2\/comments?post=2261"}],"version-history":[{"count":0,"href":"https:\/\/eu.klytic.com\/hu\/wp-json\/wp\/v2\/pages\/2261\/revisions"}],"wp:attachment":[{"href":"https:\/\/eu.klytic.com\/hu\/wp-json\/wp\/v2\/media?parent=2261"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}