{"id":8103,"date":"2026-10-13T13:33:20","date_gmt":"2026-10-13T11:33:20","guid":{"rendered":"https:\/\/eu.klytic.com\/?page_id=8103"},"modified":"2026-10-13T13:33:20","modified_gmt":"2026-10-13T11:33:20","slug":"telefonija","status":"publish","type":"page","link":"https:\/\/eu.klytic.com\/hr\/vodici\/telefonija\/","title":{"rendered":"Telefonija"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8103\" class=\"elementor elementor-8103 elementor-6265\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec83fdd e-con-full kly-g e-flex e-con e-parent\" data-id=\"ec83fdd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-8aafbcf e-con-full kly-g-hero e-flex e-con e-parent\" data-id=\"8aafbcf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-c83d7a4 e-con-full kly-g-hero-in e-flex e-con e-parent\" data-id=\"c83d7a4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bced500 elementor-widget elementor-widget-text-editor\" data-id=\"bced500\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"kly-g-crumb\"><a href=\"\/hr\/\">Po\u010detna<\/a><span>\u203a<\/span><a href=\"\/hr\/vodici\/\">Vodi\u010di<\/a><\/p><p class=\"kly-g-pill\" style=\"--pill:#fb7185\">Telefonija<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46fc34e elementor-widget elementor-widget-heading\" data-id=\"46fc34e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Telefonija<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f2a4db elementor-widget elementor-widget-text-editor\" data-id=\"9f2a4db\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"kly-g-lead\">Poziv ostavlja tragove, prolazi kroz vi\u0161e sudionika i ovisi o mre\u017enoj vezi. Ova rubrika razdvaja dva \u010ditanja: razumjeti \u0161to poslovna telefonija posjeduje i izla\u017ee, a zatim postaviti <a href='\/hr\/klytic-tel\/'>Klytic Tel<\/a> nakon uspostave usluge.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ce0c74 elementor-widget elementor-widget-text-editor\" data-id=\"1ce0c74\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"kly-g-meta\"><span>A\u017eurirano u <b>listopadu 2026.<\/b><\/span><span><b>3 min<\/b> \u010ditanja<\/span><span>Razumjeti i koristiti<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ee9f845 e-con-full kly-g-body e-flex e-con e-parent\" data-id=\"ee9f845\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-1725673 e-con-full kly-g-article e-flex e-con e-parent\" data-id=\"1725673\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca1c905 elementor-widget elementor-widget-text-editor\" data-id=\"ca1c905\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Kome slu\u017ei ova rubrika<\/h2><p>Namijenjena je trima \u010ditateljima. Direktoru koji bira centralu i \u017eeli znati tko \u0107e \u010duvati povijest njegovih poziva. Voditelju IT-a ili instalateru koji uspore\u0111uje IP PBX na lokaciji, namjenski poslu\u017eitelj na hostingu i zajedni\u010dku uslugu. Slu\u017ebeniku za za\u0161titu podataka ili voditelju ljudskih potencijala koji mora odrediti pravilo za snimke.<\/p><p>Stranice \u201eRazumjeti\u201c vrijede bez obzira jeste li klijent Klytica ili ne. Navode svoje izvore i na kraju ka\u017eu \u0161to Klytic pokriva, a \u0161to ne. Stranice \u201eKoristiti Klytic Tel\u201c pretpostavljaju da je usluga ve\u0107 uspostavljena. Opisuju \u0161to dobivate, tko djeluje i \u0161to se priprema s Klyticom.<\/p><p>Isto pitanje mo\u017ee pripadati objema. \u201eKoliko dugo \u010duvati snimku\u201c pravno je pravilo: to je vodi\u010d. \u201eTko mo\u017ee slu\u0161ati snimke u na\u0161oj centrali\u201c postavka je: to je stranica s uputama. Dvije stranice upu\u0107uju jedna na drugu.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3a61d9 elementor-widget elementor-widget-text-editor\" data-id=\"a3a61d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Razumjeti<\/h2><ul><li><a href='\/hr\/sto-telefonska-platforma-zna-o-poduzecu\/'>\u0160to telefonska platforma zna o va\u0161em poduze\u0107u<\/a>: imenik, povijest, snimke, govorne poruke, zapisnici i sigurnosne kopije te \u010detiri sudionika koji mogu vidjeti pozvane brojeve.<\/li><li><a href='\/hr\/voip-sip-ip-pbx-ucaas-arhitektura\/'>VoIP, SIP, IP PBX i UCaaS: koja arhitektura<\/a>: definicije korisne pri nabavi, izbor izme\u0111u zajedni\u010dke usluge, namjenskog poslu\u017eitelja ili instalacije na lokaciji te organizacija vi\u0161e poslovnih jedinica.<\/li><li><a href='\/hr\/zastita-ip-telefonije-i-prijevare\/'>Za\u0161tititi IP telefoniju i ograni\u010diti prijevare<\/a>: \u0161to je izlo\u017eeno na internetu, kontrole koje smanjuju rizik i znakovi otetog ra\u010duna.<\/li><li><a href='\/hr\/kontinuitet-telefonije-u-slucaju-kvara\/'>Osigurati kontinuitet telefonije u slu\u010daju kvara<\/a>: zgrada, internetska veza ili platforma, svaki kvar tra\u017ei druga\u010dije pri\u010duvno rje\u0161enje, a sigurnosna kopija ne zamjenjuje preusmjeravanje poziva.<\/li><li><a href='\/hr\/koliko-dugo-cuvati-telefonske-snimke\/'>Koliko dugo \u010duvati telefonske snimke<\/a>: svrha, obavje\u0161tavanje osoba, razmjeran rok i razlika u odnosu na zadr\u017eavanje sigurnosnih kopija.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12a393d elementor-widget elementor-widget-text-editor\" data-id=\"12a393d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Koristiti Klytic Tel<\/h2><ul><li><a href='\/hr\/pristup-snimkama-poziva\/'>Tko mo\u017ee slu\u0161ati snimke u Klytic Tel<\/a>: gdje se nalaze snimke, kako slu\u0161anje ograni\u010diti na nekoliko osoba, koje linije snimati i \u0161to biva s govornom porukom primljenom e-po\u0161tom.<\/li><li><a href='\/hr\/povezivanje-vise-poslovnih-jedinica\/'>Povezati vi\u0161e poslovnih jedinica s Klytic Tel<\/a>: jedan poslu\u017eitelj ili vi\u0161e me\u0111usobno povezanih poslu\u017eitelja za vi\u0161e lokacija, besplatni i za\u0161ti\u0107eni interni razgovori, \u0161to pripremate s Klyticom i preuzimanje va\u0161ih brojeva.<\/li><\/ul><p>Sama ponuda, \u010detiri vrste linija i paketi poziva opisani su na stranici <a href='\/hr\/klytic-tel\/'>Klytic Tel<\/a>. Cijene se nalaze isklju\u010divo na stranici <a href='\/hr\/cijene\/'>Cijene<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c774140 elementor-widget elementor-widget-text-editor\" data-id=\"c774140\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Smje\u0161taj, mjerodavno pravo i sigurnosno kopiranje<\/h2><p>Telefonija postavlja ista pitanja kao e-po\u0161ta ili dokumenti: tko upravlja uslugom, koje se pravo primjenjuje na tog operatera, gdje su kopije i kako se izlazi. Ta su pitanja obra\u0111ena u vodi\u010dima o suverenosti, pa ih ovdje nije potrebno ponavljati: <a href='\/hr\/sto-je-suvereni-oblak\/'>\u0160to je suvereni oblak?<\/a>, <a href='\/hr\/zastita-tvrtke-od-cloud-acta\/'>Za\u0161tititi poduze\u0107e od CLOUD Acta<\/a> i <a href='\/hr\/podaci-pohranjeni-u-europi\/'>\u201ePodaci smje\u0161teni u Europi\u201c<\/a>.<\/p><p>Dvije to\u010dke svojstvene glasu ve\u0107 su ondje navedene. \u0160ifriranje pokriva put izme\u0111u va\u0161ih telefona ili aplikacija i platforme, ali ne i dio poziva koji prolazi mre\u017eama vanjskih operatera. A sigurnosno kopiranje telefonije odvija se dnevno, druga\u010dijim ritmom od ostalih usluga: pojedinosti su na stranici <a href='\/hr\/sigurnost-i-sigurnosne-kopije\/'>Sigurnost i sigurnosno kopiranje<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2bac78e e-con-full kly-g-aside e-flex e-con e-parent\" data-id=\"2bac78e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ccfd80a elementor-widget elementor-widget-html\" data-id=\"ccfd80a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"html.default\">\n\t\t\t\t\t<nav class=\"kly-g-toc\" aria-label=\"Na ovoj stranici\"><p>Na ovoj stranici<\/p><ol><\/ol><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c7c021 elementor-widget elementor-widget-text-editor\" data-id=\"1c7c021\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"kly-g-cta\"><h3>Planirate novu telefonsku centralu?<\/h3><p>Recite nam koliko imate linija i poslovnih jedinica: predlo\u017eit \u0107emo vam konfiguraciju.<\/p><p><a class=\"kly-g-btn\" href=\"\/hr\/kontakt\/\">Razgovarajte sa savjetnikom \u2192<\/a><\/p><p style=\"margin:0\"><a class=\"kly-g-btn ghost\" href=\"\/hr\/klytic-tel\/\">Upoznajte Klytic Tel<\/a><\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-98d0204 e-con-full kly-g-related e-flex e-con e-parent\" data-id=\"98d0204\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d4ac82 elementor-widget elementor-widget-text-editor\" data-id=\"5d4ac82\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Pro\u010ditajte i<\/h2><div class=\"kly-g-grid\"><a class=\"kly-g-card\" href=\"\/hr\/sto-telefonska-platforma-zna-o-poduzecu\/\" style=\"--cat:#e11d48\"><span class=\"c\">Razumjeti \u00b7 Telefonija<\/span><span class=\"t\">\u0160to telefonska platforma zna o va\u0161em poduze\u0107u<\/span><span class=\"q\">Poziv ostavlja tragove i bez snimanja: povijest, imenik, govorne poruke, zapisnici, sigurnosne kopije. Tko ih posjeduje i tko vidi brojeve.<\/span><span class=\"m\"><span>7 min \u010ditanja<\/span><b>Pro\u010ditajte \u2192<\/b><\/span><\/a><a class=\"kly-g-card\" href=\"\/hr\/voip-sip-ip-pbx-ucaas-arhitektura\/\" style=\"--cat:#e11d48\"><span class=\"c\">Razumjeti \u00b7 Telefonija<\/span><span class=\"t\">VoIP, SIP, IP PBX i UCaaS: koja arhitektura<\/span><span class=\"q\">VoIP, SIP, IP PBX, UCaaS: definicije korisne pri nabavi, zatim izbor izme\u0111u zajedni\u010dke usluge, namjenskog poslu\u017eitelja ili instalacije na lokaciji te vi\u0161e lokacija.<\/span><span class=\"m\"><span>7 min \u010ditanja<\/span><b>Pro\u010ditajte \u2192<\/b><\/span><\/a><a class=\"kly-g-card\" href=\"\/hr\/pristup-snimkama-poziva\/\" style=\"--cat:#e11d48\"><span class=\"c\">Koristiti \u00b7 Telefonija<\/span><span class=\"t\">Tko mo\u017ee slu\u0161ati snimke u Klytic Tel<\/span><span class=\"q\">Gdje su va\u0161e snimke u Klytic Tel, kako slu\u0161anje ograni\u010diti na nekoliko osoba, koje linije snimati i slu\u010daj govorne poruke primljene e-po\u0161tom.<\/span><span class=\"m\"><span>5 min \u010ditanja<\/span><b>Pro\u010ditajte \u2192<\/b><\/span><\/a><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-539316dd e-con e-atomic-element e-div-block-base e-default-div e-c9fd865-4a50 \" data-id=\"539316dd\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"539316dd\" data-e-type=\"e-div-block\" data-id=\"539316dd\">\n    <div class=\"elementor-element elementor-element-4f79afcb e-con e-atomic-element e-div-block-base e-default-div e-4fa9fe-ce86 \" data-id=\"4f79afcb\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"4f79afcb\" data-e-type=\"e-div-block\" data-id=\"4f79afcb\">\n    \t\t\t<p class=\"e-4dcf5c70-2ec7 e-paragraph-base e-default-p\" data-interaction-id=\"330a7a35\" data-e-type=\"widget\" data-id=\"330a7a35\">Ponuda dobrodo\u0161lice<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"56f1f7d5\" class=\"e-347faa43-4e20 e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"56f1f7d5\">30 dana besplatne probe, migracija uz podr\u0161ku<\/h2>\n\t\t\t\t\t<p class=\"e-7f6310da-1caa e-paragraph-base e-default-p\" data-interaction-id=\"2ce27288\" data-e-type=\"widget\" data-id=\"2ce27288\">Probna ponuda bez obveze. Savjetnik \u0107e Vas nazvati kako bi razumio Va\u0161e potrebe i pripremio Va\u0161 Klytic prostor.<\/p>\n\t\t<div class=\"elementor-element elementor-element-35ea29a1 e-con e-atomic-element e-div-block-base e-default-div e-1cd48b22-e6da \" data-id=\"35ea29a1\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"35ea29a1\" data-e-type=\"e-div-block\" data-id=\"35ea29a1\">\n    \t\t\t<a href=\"\/essai-gratuit\/\" target=\"_self\" class=\"e-4a7886e3-652d e-button-base e-default-a\" data-interaction-id=\"19bfa8f1\" data-e-type=\"widget\" data-id=\"19bfa8f1\">\n\t\ud83d\ude80 Zapo\u010dnite besplatnu probu\n<\/a>\n\t\t\t\t\t<a href=\"\/tarifs\/\" target=\"_self\" class=\"e-137e863d-dd0d e-button-base e-default-a\" data-interaction-id=\"326d82ab\" data-e-type=\"widget\" data-id=\"326d82ab\">\n\tPogledajte cijene\n<\/a>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":5160,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_seopress_titles_title":"Poslovna telefonija: vodi\u010di i upute | Klytic","_seopress_titles_desc":"Vodi\u010di o podacima, arhitekturi, sigurnosti, kontinuitetu i telefonskim snimkama te kori\u0161tenje Klytic Tel.","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"Poslovna telefonija: vodi\u010di i upute | Klytic","_seopress_social_fb_desc":"Vodi\u010di o podacima, arhitekturi, sigurnosti, kontinuitetu i telefonskim snimkama te kori\u0161tenje Klytic Tel.","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"Poslovna telefonija: vodi\u010di i upute | Klytic","_seopress_social_twitter_desc":"Vodi\u010di o podacima, arhitekturi, sigurnosti, kontinuitetu i telefonskim snimkama te kori\u0161tenje Klytic Tel.","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-8103","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/eu.klytic.com\/hr\/wp-json\/wp\/v2\/pages\/8103","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eu.klytic.com\/hr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eu.klytic.com\/hr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eu.klytic.com\/hr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eu.klytic.com\/hr\/wp-json\/wp\/v2\/comments?post=8103"}],"version-history":[{"count":0,"href":"https:\/\/eu.klytic.com\/hr\/wp-json\/wp\/v2\/pages\/8103\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/eu.klytic.com\/hr\/wp-json\/wp\/v2\/pages\/5160"}],"wp:attachment":[{"href":"https:\/\/eu.klytic.com\/hr\/wp-json\/wp\/v2\/media?parent=8103"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}