{"id":2551,"date":"2026-09-30T14:48:20","date_gmt":"2026-09-30T12:48:20","guid":{"rendered":"https:\/\/eu.klytic.com\/teenuse-kvaliteet\/"},"modified":"2026-09-30T14:48:20","modified_gmt":"2026-09-30T12:48:20","slug":"teenuse-kvaliteet","status":"publish","type":"page","link":"https:\/\/eu.klytic.com\/et\/teenuse-kvaliteet\/","title":{"rendered":"Teenuse kvaliteet"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n
\n
\n \t\t\t

\u2b50 Teenuse kvaliteet<\/p>\n\t\t\t\t\t

Kvaliteet on igap\u00e4evane n\u00f5ue<\/h1>\n\t\t\t\t\t

Teenuse kvaliteet on loomulik n\u00f5ue ettev\u00f5tetele, kes usaldavad meile oma t\u00f6\u00f6riistad. Oleme kasutusele v\u00f5tnud meetodid selle m\u00f5\u00f5tmiseks, j\u00e4lgimiseks ja pidevaks parendamiseks.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

\n
\n
\n \t\t\t

M\u00f5\u00f5detavad kohustused<\/h2>\n\t\t\t\t\t

Selged eesm\u00e4rgid, mida meie seires\u00fcsteem pidevalt j\u00e4lgib.<\/p>\n\t\t\n<\/div>\n

\n
\n \t\t\t

99,9 %<\/p>\n\t\t\t\t\t

k\u00e4ttesaadavus Klyticu pilves (Enterprise-pakkumise v\u00f5i spetsiaalse serveri puhul 99,95 %)<\/p>\n\t\t\n<\/div>\n

\n \t\t\t

< 4 h<\/p>\n\t\t\t\t\t

teenuse taask\u00e4ivitamiseks (RTO)<\/p>\n\t\t\n<\/div>\n

\n \t\t\t

< 2 h<\/p>\n\t\t\t\t\t

maksimaalne andmekadu (RPO)<\/p>\n\t\t\n<\/div>\n

\n \t\t\t

30 p\u00e4eva<\/p>\n\t\t\t\t\t

regulaarsete kr\u00fcpteeritud varukoopiate s\u00e4ilitusaeg<\/p>\n\t\t\n<\/div>\n

\n \t\t\t

Iga kuu<\/p>\n\t\t\t\t\t

testitakse taastamist<\/p>\n\t\t\n<\/div>\n

\n \t\t\t

Pidevalt<\/p>\n\t\t\t\t\t

platvormide seire automaatsete h\u00e4iretega<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n

\n
\n
\n \t\t\t

Meie meetod<\/h2>\n\t\t\t\t\t

Meie kvaliteediosakond on kasutusele v\u00f5tnud t\u00f6\u00f6riistad ja t\u00f6\u00f6meetodid, et neid kohustusi t\u00e4ita ja meie teenuseid pidevalt parendada.<\/p>\n\t\t\n<\/div>\n

\n
\n \t\t\t

\ud83e\udd1d<\/p>\n\t\t\t\t\t

Klientide regulaarne j\u00e4lgimine<\/h3>\n\t\t\t\t\t

Hoiame Teiega regulaarset kontakti, et m\u00f5ista Teie vajadusi ja nende muutumist. Eelistame l\u00e4bipaistvust ning ausat ja siirast suhtlust, et tabada nii Teie tegelikke vajadusi kui ka raskusi.<\/p>\n\t\t\n<\/div>\n

\n \t\t\t

\u23f1\ufe0f<\/p>\n\t\t\t\t\t

Teenuste personaalne j\u00e4lgimine<\/h3>\n\t\t\t\t\t

T\u00e4htaegade kontrolli s\u00fcsteem j\u00e4lgib iga meie sekkumist. Iga meie teenustest tingitud t\u00e4htaja \u00fcletamine toob kaasa meie protseduuride ja vahendite korrigeerimise, et see ei korduks.<\/p>\n\t\t\n<\/div>\n

\n \t\t\t

\ud83c\udf93<\/p>\n\t\t\t\t\t

Koolitus ja sertifitseerimine<\/h3>\n\t\t\t\t\t

Meie meeskonnad osalevad regulaarselt koolitustel, mis kinnitatakse sertifikaatidega. Meie sisereegel: k\u00f5ik tehtu peab olema sertifitseeritav.<\/p>\n\t\t\n<\/div>\n

\n \t\t\t

\ud83d\udcac<\/p>\n\t\t\t\t\t

Inimlik tugi<\/h3>\n\t\t\t\t\t

Prantsuskeelne meeskond, kellega saab \u00fchendust telefoni ja e-posti teel ning kes tunneb Teie paigaldust.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n

\n
\n \t\t\t

K\u00f5nede salvestamine<\/h2>\n\t\t\t\t\t

Meie vastuste kvaliteedi parandamiseks, meeskondade koolitamiseks ja suhtluse turvamiseks v\u00f5idakse meie kasutajatoega peetud k\u00f5nesid salvestada.<\/p>\n\t\t

\n \t\t\t

\u2713 Hoitakse ja hallatakse ainult ettev\u00f5tte sees: \u00fchelgi kolmandal isikul ei ole neile juurdep\u00e4\u00e4su<\/p>\n\t\t\t\t\t

\u2713 Juurdep\u00e4\u00e4s ainult juhtkonnal<\/p>\n\t\t\t\t\t

\u2713 H\u00e4vitatakse s\u00fcstemaatiliselt hiljemalt 30 p\u00e4eva p\u00e4rast k\u00f5net<\/p>\n\t\t\n<\/div>\n\t\t\t

K\u00f5ik oma andmete kohta leiate meie lehelt Andmekaitse<\/a>.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

\n
\n \t\t\t

R\u00e4\u00e4gime Teie n\u00f5uetest<\/h2>\n\t\t\t\t\t

Teenustase, sekkumisajad, regulatiivsed piirangud: koostame koos Teiega sobiva pakkumise.<\/p>\n\t\t\t\t\t\n\tK\u00fcsige hinnapakkumist\n<\/a>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_seopress_titles_title":"Teenuse kvaliteet ja k\u00e4ttesaadavus | Klytic Europe","_seopress_titles_desc":"K\u00e4ttesaadavuse kohustused, inimlik tugi ja seire: kuidas Klytic tagab oma teenuste kvaliteedi igap\u00e4evaselt.","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"Teenuse kvaliteet ja k\u00e4ttesaadavus | Klytic Europe","_seopress_social_fb_desc":"K\u00e4ttesaadavuse kohustused, inimlik tugi ja seire: kuidas Klytic tagab oma teenuste kvaliteedi igap\u00e4evaselt.","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"Teenuse kvaliteet ja k\u00e4ttesaadavus | Klytic Europe","_seopress_social_twitter_desc":"K\u00e4ttesaadavuse kohustused, inimlik tugi ja seire: kuidas Klytic tagab oma teenuste kvaliteedi igap\u00e4evaselt.","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"teenuse kvaliteet,k\u00e4ttesaadavus,SLA,inimlik tugi","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-2551","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/eu.klytic.com\/et\/wp-json\/wp\/v2\/pages\/2551","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eu.klytic.com\/et\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eu.klytic.com\/et\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eu.klytic.com\/et\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eu.klytic.com\/et\/wp-json\/wp\/v2\/comments?post=2551"}],"version-history":[{"count":0,"href":"https:\/\/eu.klytic.com\/et\/wp-json\/wp\/v2\/pages\/2551\/revisions"}],"wp:attachment":[{"href":"https:\/\/eu.klytic.com\/et\/wp-json\/wp\/v2\/media?parent=2551"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}