{"id":7467,"date":"2026-10-12T13:04:22","date_gmt":"2026-10-12T11:04:22","guid":{"rendered":"https:\/\/eu.klytic.com\/kontinuita-telefonie-pri-vypadku\/"},"modified":"2026-10-12T16:14:32","modified_gmt":"2026-10-12T14:14:32","slug":"kontinuita-telefonie-pri-vypadku","status":"publish","type":"page","link":"https:\/\/eu.klytic.com\/cs\/kontinuita-telefonie-pri-vypadku\/","title":{"rendered":"Zaji\u0161t\u011bn\u00ed kontinuity telefonie p\u0159i v\u00fdpadku"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7467\" class=\"elementor elementor-7467 elementor-6305\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-610c9c1 e-con-full kly-g e-flex e-con e-parent\" data-id=\"610c9c1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-dd935b4 e-con-full kly-g-hero e-flex e-con e-parent\" data-id=\"dd935b4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-bf4bc94 e-con-full kly-g-hero-in e-flex e-con e-parent\" data-id=\"bf4bc94\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bdb4c71 elementor-widget elementor-widget-text-editor\" data-id=\"bdb4c71\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"kly-g-crumb\"><a href=\"\/\">Dom\u016f<\/a><span>\u203a<\/span>P\u0159\u00edru\u010dky<span>\u203a<\/span>Telefonie<\/p><p class=\"kly-g-pill\" style=\"--pill:#fb7185\">Telefonie \u00b7 Pochopit<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8a3239 elementor-widget elementor-widget-heading\" data-id=\"b8a3239\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Zaji\u0161t\u011bn\u00ed kontinuity telefonie p\u0159i v\u00fdpadku<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d462777 elementor-widget elementor-widget-text-editor\" data-id=\"d462777\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"kly-g-lead\">Firemn\u00ed telefonie m\u016f\u017ee selhat na t\u0159ech m\u00edstech: v budov\u011b, v internetov\u00e9m p\u0159ipojen\u00ed nebo na platform\u011b, kter\u00e1 hostuje \u00fast\u0159ednu. Pro ka\u017ed\u00fd z t\u011bchto v\u00fdpadk\u016f existuje jin\u00e9 z\u00e1lo\u017en\u00ed \u0159e\u0161en\u00ed: p\u0159esm\u011brov\u00e1n\u00ed na mobily, druh\u00e9 p\u0159ipojen\u00ed, obnoven\u00ed provozu \u00fast\u0159edny. Z\u00e1loha je sou\u010d\u00e1st\u00ed toho posledn\u00edho, ale obnovuje konfiguraci, nikoli prob\u00edhaj\u00edc\u00ed hovor.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c616a52 elementor-widget elementor-widget-text-editor\" data-id=\"c616a52\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"kly-g-meta\"><span>Aktualizov\u00e1no: <b>\u0159\u00edjen 2026<\/b><\/span><span><b>7 min<\/b><\/span><span>Citovan\u00e9 ofici\u00e1ln\u00ed zdroje<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-24351ae e-con-full kly-g-body e-flex e-con e-parent\" data-id=\"24351ae\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-1092bcf e-con-full kly-g-article e-flex e-con e-parent\" data-id=\"1092bcf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f50e6f elementor-widget elementor-widget-text-editor\" data-id=\"7f50e6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>T\u0159i v\u00fdpadky, t\u0159i z\u00e1lo\u017en\u00ed \u0159e\u0161en\u00ed<\/h2><p>Prvn\u00ed ot\u00e1zka nezn\u00ed \u201eM\u00e1me z\u00e1lohu?\u201c, ale \u201eCo usly\u0161\u00ed z\u00e1kazn\u00edk, kter\u00fd n\u00e1m b\u011bhem v\u00fdpadku vol\u00e1?\u201c. Odpov\u011b\u010f se li\u0161\u00ed podle toho, kde k v\u00fdpadku dojde.<\/p><div class='kly-table'><table><thead><tr><th>V\u00fdpadek<\/th><th>Co za\u017e\u00edv\u00e1 firma<\/th><th>Co usly\u0161\u00ed protistrana<\/th><th>Obvykl\u00e9 z\u00e1lo\u017en\u00ed \u0159e\u0161en\u00ed<\/th><\/tr><\/thead><tbody><tr><td>Budova (elekt\u0159ina, \u0161kodn\u00ed ud\u00e1lost, p\u0159\u00edstup)<\/td><td>Telefony v kancel\u00e1\u0159i jsou vypnut\u00e9<\/td><td>U hostovan\u00e9 \u00fast\u0159edny \u00fast\u0159edna st\u00e1le odpov\u00edd\u00e1; hovory se mohou \u0159\u00eddit p\u0159edem stanoven\u00fdmi pravidly<\/td><td>Aplikace v mobilu a po\u010d\u00edta\u010di, p\u0159esm\u011brov\u00e1n\u00ed na mobily<\/td><\/tr><tr><td>Internetov\u00e9 p\u0159ipojen\u00ed lokality<\/td><td>Telefony v lokalit\u011b se k \u00fast\u0159edn\u011b nep\u0159ipoj\u00ed<\/td><td>Hostovan\u00e1 \u00fast\u0159edna odpov\u00edd\u00e1; telefony v lokalit\u011b u\u017e nezvon\u00ed<\/td><td>Druh\u00e9 p\u0159ipojen\u00ed, sd\u00edlen\u00ed p\u0159ipojen\u00ed, p\u0159esm\u011brov\u00e1n\u00ed nebo p\u0159epnut\u00ed na mobiln\u00ed aplikace<\/td><\/tr><tr><td>Platforma \u00fast\u0159edny<\/td><td>Nefunguje \u017e\u00e1dn\u00fd telefon, v \u017e\u00e1dn\u00e9 lokalit\u011b<\/td><td>Podle oper\u00e1tora: obsazovac\u00ed t\u00f3n, hl\u00e1\u0161en\u00ed nebo p\u0159edem nastaven\u00e9 p\u0159esm\u011brov\u00e1n\u00ed<\/td><td>Obnoven\u00ed provozu provozovatelem; p\u0159esm\u011brov\u00e1n\u00ed \u010d\u00edsel p\u0159ipraven\u00e9 s oper\u00e1torem<\/td><\/tr><\/tbody><\/table><\/div><p>Tabulka p\u0159edpokl\u00e1d\u00e1 hostovanou \u00fast\u0159ednu. U IP \u00fast\u0159edny instalovan\u00e9 v kancel\u00e1\u0159i spl\u00fdvaj\u00ed prvn\u00ed dva \u0159\u00e1dky se t\u0159et\u00edm: pokud vypadne budova nebo jej\u00ed p\u0159ipojen\u00ed, vypadne s n\u00ed i \u00fast\u0159edna, pro v\u0161echny lokality, kter\u00e9 na n\u00ed z\u00e1vis\u00ed. Srovn\u00e1n\u00ed architektur najdete v pr\u016fvodci <a href='\/cs\/voip-sip-ip-ustredna-ucaas\/'>VoIP, SIP, IP \u00fast\u0159edna a UCaaS: jakou architekturu zvolit<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ac4435 elementor-widget elementor-widget-text-editor\" data-id=\"3ac4435\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>P\u0159ipravit se p\u0159ed v\u00fdpadkem<\/h2><p>V\u011bt\u0161ina z\u00e1lo\u017en\u00edch \u0159e\u0161en\u00ed se rozhoduje v klidu. B\u011bhem v\u00fdpadku u\u017e je pozd\u011b hledat spr\u00e1vnou kontaktn\u00ed osobu u oper\u00e1tora.<\/p><ul><li><strong>Aplikace.<\/strong> Zam\u011bstnanec, kter\u00fd m\u00e1 telefonn\u00ed aplikaci v mobilu nebo po\u010d\u00edta\u010di, z\u016fst\u00e1v\u00e1 dosa\u017eiteln\u00fd na sv\u00e9m pracovn\u00edm \u010d\u00edsle z jak\u00e9hokoli p\u0159ipojen\u00ed. Je to nejjednodu\u0161\u0161\u00ed z\u00e1lo\u017en\u00ed \u0159e\u0161en\u00ed p\u0159i v\u00fdpadku budovy nebo p\u0159ipojen\u00ed.<\/li><li><strong>Z\u00e1lo\u017en\u00ed p\u0159esm\u011brov\u00e1n\u00ed.<\/strong> Co m\u00e1 \u00fast\u0159edna ud\u011blat, kdy\u017e v lokalit\u011b nikdo neodpov\u00edd\u00e1? P\u0159esm\u011brovat p\u0159\u00edjem hovor\u016f na pohotovostn\u00ed mobil, do jin\u00e9 pobo\u010dky, nebo na hl\u00e1\u0161en\u00ed. Tato pravidla se p\u0159ipravuj\u00ed s provozovatelem.<\/li><li><strong>Druh\u00e9 p\u0159ipojen\u00ed.<\/strong> V lokalit\u011b, kde je telefon kl\u00ed\u010dov\u00fd, zabr\u00e1n\u00ed druh\u00fd p\u0159\u00edstup k internetu, od jin\u00e9ho oper\u00e1tora nebo p\u0159es mobiln\u00ed s\u00ed\u0165, tomu, aby jedin\u00fd v\u00fdpadek t\u00fdm od\u0159\u00edzl.<\/li><li><strong>P\u0159esm\u011brov\u00e1n\u00ed \u010d\u00edsel u oper\u00e1tora.<\/strong> Pokud je nedostupn\u00e1 samotn\u00e1 platforma, m\u016f\u017ee va\u0161e \u010d\u00edsla sm\u011brovat jinam pouze oper\u00e1tor, u kter\u00e9ho jsou veden\u00e1. Co je mo\u017en\u00e9 a za jak dlouho, je t\u0159eba se s n\u00edm dohodnout p\u0159edem.<\/li><li><strong>Seznam kontakt\u016f.<\/strong> Komu volat u provozovatele a u oper\u00e1tora a na jak\u00e1 \u010d\u00edsla, kdy\u017e va\u0161e vlastn\u00ed telefonie nefunguje.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3133a2e elementor-widget elementor-widget-text-editor\" data-id=\"3133a2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Co z\u00e1loha obnov\u00ed<\/h2><p>Z\u00e1loha telefonie slou\u017e\u00ed k tomu, aby se \u00fast\u0159edna vr\u00e1tila do stavu, v jak\u00e9m byla: konfigurace, \u00fa\u010dty, pravidla p\u0159\u00edjmu hovor\u016f, fronty, hlasov\u00e9 zpr\u00e1vy a p\u0159\u00edpadn\u011b nahr\u00e1vky. P\u0159eru\u0161en\u00fd hovor neobnov\u00ed. Nenahrad\u00ed ani p\u0159esm\u011brov\u00e1n\u00ed: b\u011bhem obnovy udr\u017euj\u00ed firmu dosa\u017eitelnou p\u0159ipraven\u00e1 z\u00e1lo\u017en\u00ed \u0159e\u0161en\u00ed.<\/p><p>To, co lze o\u010dek\u00e1vat, popisuj\u00ed dva ukazatele.<\/p><div class='kly-def'><p><strong>RTO<\/strong> (c\u00edlov\u00e1 doba obnovy): doba, za kterou m\u00e1 b\u00fdt slu\u017eba znovu v provozu. <strong>RPO<\/strong> (c\u00edlov\u00fd bod obnovy): mno\u017estv\u00ed dat, jejich\u017e ztr\u00e1tu jste ochotni p\u0159ijmout, vyj\u00e1d\u0159en\u00e9 jako doba od posledn\u00ed z\u00e1lohy.<\/p><\/div><p>U telefonie z\u00e1lohovan\u00e9 jednou denn\u011b se RPO po\u010d\u00edt\u00e1 v hodin\u00e1ch, nikoli v minut\u00e1ch. Zm\u011bnu provedenou r\u00e1no, nap\u0159\u00edklad nov\u00fd telefon nebo zm\u011bn\u011bn\u00e9 hl\u00e1\u0161en\u00ed, m\u016f\u017ee b\u00fdt po obnoven\u00ed z p\u0159edchoz\u00edho dne nutn\u00e9 prov\u00e9st znovu. U konfigurace, kter\u00e1 se m\u011bn\u00ed m\u00e1lo, je to p\u0159ijateln\u00e9, pokud o tom v\u00edte.<\/p><p>D\u016fle\u017eit\u00e1 je i doba uchov\u00e1v\u00e1n\u00ed. Z\u00e1loha uchov\u00e1van\u00e1 t\u0159icet dn\u00ed umo\u017e\u0148uje vr\u00e1tit se do stavu p\u0159ed chybou v konfiguraci odhalenou pozd\u011b nebo p\u0159ed kompromitac\u00ed. Star\u0161\u00ed stav u\u017e neexistuje.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b015f48 elementor-widget elementor-widget-text-editor\" data-id=\"b015f48\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>V\u00edce pobo\u010dek: centralizace p\u0159esouv\u00e1 riziko<\/h2><p>Centr\u00e1ln\u00ed \u00fast\u0159edna pro v\u0161echny lokality zjednodu\u0161uje p\u0159\u00edjem hovor\u016f i spr\u00e1vu. Na druhou stranu, kdy\u017e vypadne, vypadne pro v\u0161echny. Samostatn\u00e9 \u00fast\u0159edny omezuj\u00ed v\u00fdpadek na jednu lokalitu, ale n\u00e1sob\u00ed provoz, aktualizace a z\u00e1lohy.<\/p><p>U hostovan\u00e9 centr\u00e1ln\u00ed \u00fast\u0159edny se v\u00fdpadek p\u0159ipojen\u00ed dotkne jen dot\u010den\u00e9 lokality: ostatn\u00ed funguj\u00ed d\u00e1l a hovory ur\u010den\u00e9 izolovan\u00e9 lokalit\u011b lze p\u0159esm\u011brovat. Celkov\u00fd v\u00fdpadek m\u016f\u017ee zp\u016fsobit jen samotn\u00e1 platforma. Pr\u00e1v\u011b na ni je pak t\u0159eba se pt\u00e1t: jak je monitorov\u00e1na, z\u00e1lohov\u00e1na, jak se obnovuje jej\u00ed provoz a za jak dlouho.<\/p><p>Konkr\u00e9tn\u00ed zaveden\u00ed v\u00edce lokalit v Klytic Tel popisuje str\u00e1nka <a href='\/cs\/telefonie-pro-vice-pobocek\/'>Propojen\u00ed v\u00edce pobo\u010dek s Klytic Tel<\/a>. Pro e-mail se stejnou logikou zab\u00fdv\u00e1 pr\u016fvodce <a href='\/cs\/zalohovani-e-mailu-kontinuita\/'>Z\u00e1lohov\u00e1n\u00ed e-mailu a kontinuita<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44ba080 elementor-widget elementor-widget-text-editor\" data-id=\"44ba080\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>P\u0159\u00edklad: pobo\u010dka bez internetov\u00e9ho p\u0159ipojen\u00ed<\/h2><p>Hypotetick\u00fd p\u0159\u00edpad. S\u00ed\u0165 t\u0159\u00ed realitn\u00edch kancel\u00e1\u0159\u00ed pou\u017e\u00edv\u00e1 hostovanou \u00fast\u0159ednu. Silni\u010dn\u00ed pr\u00e1ce p\u0159eru\u0161\u00ed opti\u010dn\u00ed p\u0159ipojen\u00ed jedn\u00e9 z nich na cel\u00fd den.<\/p><p>Ostatn\u00ed dv\u011b kancel\u00e1\u0159e si ni\u010deho nev\u0161imnou. V odpojen\u00e9 kancel\u00e1\u0159i stoln\u00ed telefony nefunguj\u00ed, ale makl\u00e9\u0159i maj\u00ed aplikaci v mobilu a d\u00e1l p\u0159ij\u00edmaj\u00ed hovory na sv\u00e1 p\u0159\u00edm\u00e1 \u010d\u00edsla. P\u0159\u00edjem hovor\u016f kancel\u00e1\u0159e je podle pl\u00e1nu p\u0159esm\u011brov\u00e1n na mobil vedouc\u00ed. \u017d\u00e1dn\u00fd z\u00e1kazn\u00edk neusly\u0161el obsazovac\u00ed t\u00f3n.<\/p><p>Z\u00e1loha ten den nebyla k ni\u010demu: nic nebylo ztraceno. Hodila by se, kdyby byla po\u0161kozena samotn\u00e1 \u00fast\u0159edna.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0125e8 elementor-widget elementor-widget-text-editor\" data-id=\"a0125e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>\u010cast\u00e9 dotazy<\/h2><h3>Sta\u010d\u00ed z\u00e1loha k zaji\u0161t\u011bn\u00ed kontinuity?<\/h3><p>Ne. Umo\u017e\u0148uje uv\u00e9st \u00fast\u0159ednu znovu do provozuschopn\u00e9ho stavu. Mezit\u00edm udr\u017euj\u00ed firmu dosa\u017eitelnou p\u0159esm\u011brov\u00e1n\u00ed a aplikace.<\/p><h3>Zachr\u00e1n\u00ed se prob\u00edhaj\u00edc\u00ed hovory?<\/h3><p>Ne. P\u0159eru\u0161en\u00fd hovor je t\u0159eba uskute\u010dnit znovu. Obnovuje se pouze konfigurace a data slu\u017eby.<\/p><h3>Je IP \u00fast\u0159edna u v\u00e1s odoln\u011bj\u0161\u00ed?<\/h3><p>Pro intern\u00ed hovory nez\u00e1vis\u00ed na internetu, ale zastav\u00ed se spolu s budovou. Viz <a href='\/cs\/voip-sip-ip-ustredna-ucaas\/'>VoIP, SIP, IP \u00fast\u0159edna a UCaaS<\/a>.<\/p><h3>Jak po\u017e\u00e1dat o obnovu?<\/h3><p>U Klyticu prost\u0159ednictv\u00edm podpory, za posledn\u00edch 30 dn\u00ed. Je v cen\u011b v p\u0159\u00edpad\u011b poruchy slu\u017eby, z\u00e1m\u011brn\u00e9ho smaz\u00e1n\u00ed zam\u011bstnancem nebo \u00fa\u010dtu smazan\u00e9ho p\u0159\u00edli\u0161 brzy p\u0159i odchodu zam\u011bstnance (v limitu 3 \u017e\u00e1dost\u00ed m\u011bs\u00ed\u010dn\u011b) nebo \u00fatoku, ke kter\u00e9mu do\u0161lo navzdory spr\u00e1vn\u011b chr\u00e1n\u011bn\u00fdm za\u0159\u00edzen\u00edm. Po n\u00e1hodn\u00e9m smaz\u00e1n\u00ed, chybn\u00e9 manipulaci nebo pokud za\u0159\u00edzen\u00ed nebyla dostate\u010dn\u011b chr\u00e1n\u011bna, se \u0159e\u0161\u00ed placen\u00fdm tiketem podpory. Viz <a href='\/cs\/bezpecnost-a-zalohovani\/'>Bezpe\u010dnost &amp; z\u00e1lohov\u00e1n\u00ed<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a60b7b kly-g-klytic elementor-widget elementor-widget-text-editor\" data-id=\"4a60b7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Kde se nach\u00e1z\u00ed Klytic<\/h2><p>S Klytic Tel m\u00e1 ka\u017ed\u00e1 organizace vlastn\u00ed telefonn\u00ed server, ve v\u00fdchoz\u00edm nastaven\u00ed hostovan\u00fd v evropsk\u00e9m cloudu, na Mauriciu nebo v geografick\u00e9 oblasti odpov\u00eddaj\u00edc\u00ed platn\u00e9 jurisdikci, podle va\u0161eho po\u017eadavku, nebo instalovan\u00fd na va\u0161ich serverech. V cloudu se Klytic Tel op\u00edr\u00e1 o p\u0159edn\u00edho poskytovatele cloudov\u00e9ho hostingu se z\u00e1vazkem dostupnosti na \u00farovni pro podniky ve v\u00fd\u0161i 99,99 % (mimo p\u0159edem ohl\u00e1\u0161enou pl\u00e1novanou \u00fadr\u017ebu) a s p\u0159epnut\u00edm mezi n\u011bkolika hostingov\u00fdmi lokalitami v p\u0159\u00edpad\u011b v\u00fdpadku: odolnost proti v\u00fdpadk\u016fm je velmi vysok\u00e1. Klytic m\u016f\u017ee \u0159e\u0161en\u00ed nasadit tak\u00e9 u jin\u00e9ho poskytovatele cloudu podle va\u0161\u00ed volby. Platformy jsou nep\u0159etr\u017eit\u011b monitorov\u00e1ny. Pro v\u00edce pobo\u010dek m\u016f\u017ee telefonie b\u011b\u017eet na jednom serveru nebo na n\u011bkolika serverech p\u0159i\u0159azen\u00fdch k lokalit\u00e1m a vz\u00e1jemn\u011b propojen\u00fdch: v\u00fdpadek jednoho serveru pak z\u016fst\u00e1v\u00e1 omezen na lokality, kter\u00e9 obsluhuje, a intern\u00ed komunikace mezi lokalitami z\u016fst\u00e1v\u00e1 bezplatn\u00e1 a zabezpe\u010den\u00e1.<\/p><p>Telefonie se z\u00e1lohuje ka\u017ed\u00fd den. Z\u00e1lohy jsou \u0161ifrovan\u00e9, replikovan\u00e9 do n\u011bkolika lokalit, nem\u011bnn\u00e9 a uchov\u00e1van\u00e9 30 dn\u00ed; obnova se testuje ka\u017ed\u00fd m\u011bs\u00edc. Zve\u0159ejn\u011bn\u00fdmi c\u00edli jsou obnoven\u00ed provozu za m\u00e9n\u011b ne\u017e 4 hodiny (RTO) a ztr\u00e1ta dat nejv\u00fd\u0161e 24 hodin u Klytic Tel (RPO). U e-mailu, dokument\u016f a CRM, kter\u00e9 se z\u00e1lohuj\u00ed ka\u017edou hodinu, je c\u00edlov\u00e9 RPO krat\u0161\u00ed ne\u017e 2 hodiny. O obnovu se \u017e\u00e1d\u00e1 podpora. Je v cen\u011b v p\u0159\u00edpad\u011b poruchy slu\u017eby, z\u00e1m\u011brn\u00e9ho smaz\u00e1n\u00ed zam\u011bstnancem nebo \u00fa\u010dtu smazan\u00e9ho p\u0159\u00edli\u0161 brzy p\u0159i odchodu zam\u011bstnance (v limitu 3 \u017e\u00e1dost\u00ed m\u011bs\u00ed\u010dn\u011b) nebo \u00fatoku, ke kter\u00e9mu do\u0161lo navzdory spr\u00e1vn\u011b chr\u00e1n\u011bn\u00fdm za\u0159\u00edzen\u00edm. Po n\u00e1hodn\u00e9m smaz\u00e1n\u00ed, chybn\u00e9 manipulaci nebo pokud za\u0159\u00edzen\u00ed nebyla dostate\u010dn\u011b chr\u00e1n\u011bna, se \u0159e\u0161\u00ed placen\u00fdm tiketem podpory.<\/p><p>Aplikace pro mobil, po\u010d\u00edta\u010d a prohl\u00ed\u017ee\u010d umo\u017e\u0148uj\u00ed z\u016fstat dosa\u017eiteln\u00fd i mimo kancel\u00e1\u0159. Z\u00e1lo\u017en\u00ed p\u0159esm\u011brov\u00e1n\u00ed se nastavuj\u00ed s Klyticem p\u0159i spu\u0161t\u011bn\u00ed slu\u017eby. To, jak lze va\u0161e \u010d\u00edsla sm\u011brovat jinam b\u011bhem nedostupnosti platformy, z\u00e1vis\u00ed na tom, co bylo p\u0159ipraveno s oper\u00e1torem, u kter\u00e9ho jsou veden\u00e1, tedy s Klyticem nebo va\u0161\u00edm st\u00e1vaj\u00edc\u00edm oper\u00e1torem.<\/p><p>Klytic nezve\u0159ej\u0148uje automatick\u00e9 p\u0159epnut\u00ed na druhou platformu: tento pr\u016fvodce s n\u00edm nepo\u010d\u00edt\u00e1. Pokud to va\u0161e \u010dinnost vy\u017eaduje, probereme to p\u0159ed spu\u0161t\u011bn\u00edm slu\u017eby.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86c3225 kly-g-sources elementor-widget elementor-widget-text-editor\" data-id=\"86c3225\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Zdroje<\/h2><p>Ov\u011b\u0159eno v \u0159\u00edjnu 2026.<\/p><ul><li>Klytic, \u010dast\u00e9 dotazy: denn\u00ed z\u00e1lohov\u00e1n\u00ed Klytic Tel, hodinov\u00e9 u ostatn\u00edch nab\u00eddek, uchov\u00e1v\u00e1n\u00ed 30 dn\u00ed, RTO krat\u0161\u00ed ne\u017e 4 hodiny, RPO krat\u0161\u00ed ne\u017e 2 hodiny a 24 hodin u Klytic Tel; nep\u0159etr\u017eit\u00fd monitoring. <a href='https:\/\/www.klytic.com\/foire-aux-questions\/' rel='noopener' target='_blank'>klytic.com<\/a><\/li><li>Klytic, Bezpe\u010dnost &amp; z\u00e1lohov\u00e1n\u00ed: \u0161ifrovan\u00e9 z\u00e1lohy ve v\u00edce lokalit\u00e1ch, nem\u011bnn\u00e9, obnova testovan\u00e1 ka\u017ed\u00fd m\u011bs\u00edc, obnova prost\u0159ednictv\u00edm podpory. <a href='https:\/\/www.klytic.com\/securite-sauvegarde\/' rel='noopener' target='_blank'>klytic.com<\/a><\/li><li>Klytic, str\u00e1nka Klytic Tel: dedikovan\u00fd server, mobiln\u00ed a desktopov\u00e9 aplikace, p\u0159esm\u011brov\u00e1n\u00ed, v\u00edce lokalit, mo\u017enost ponechat si oper\u00e1tora nebo tarify Klytic. <a href='https:\/\/www.klytic.com\/telephonie\/' rel='noopener' target='_blank'>klytic.com<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bc13810 e-con-full kly-g-aside e-flex e-con e-parent\" data-id=\"bc13810\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-491bf2b elementor-widget elementor-widget-html\" data-id=\"491bf2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"html.default\">\n\t\t\t\t\t<nav class=\"kly-g-toc\" aria-label=\"Na t\u00e9to str\u00e1nce\"><p>Na t\u00e9to str\u00e1nce<\/p><ol><\/ol><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7cdef6 elementor-widget elementor-widget-text-editor\" data-id=\"e7cdef6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"kly-g-cta\"><h3>P\u0159ipravte kontinuitu sv\u00e9 \u00fast\u0159edny<\/h3><p>P\u0159esm\u011brov\u00e1n\u00ed, aplikace, p\u0159ipojen\u00ed: spole\u010dn\u011b s v\u00e1mi p\u0159iprav\u00edme, co se stane, kdy\u017e vypadne lokalita nebo p\u0159ipojen\u00ed.<\/p><p><a class=\"kly-g-btn\" href=\"\/cs\/kontakt\/\">Promluvit si s poradcem \u2192<\/a><\/p><p style=\"margin:0\"><a class=\"kly-g-btn ghost\" href=\"\/cs\/bezpecnost-a-zalohovani\/\">Bezpe\u010dnost a z\u00e1lohov\u00e1n\u00ed<\/a><\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-311d3b9 e-con-full kly-g-related e-flex e-con e-parent\" data-id=\"311d3b9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c6f8ba7 elementor-widget elementor-widget-text-editor\" data-id=\"c6f8ba7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>P\u0159e\u010dt\u011bte si tak\u00e9<\/h2><div class=\"kly-g-grid\"><a class=\"kly-g-card\" href=\"\/cs\/telefonie-pro-vice-pobocek\/\" style=\"--cat:#e11d48\"><span class=\"c\">Pou\u017e\u00edvat \u00b7 Telefonie<\/span><span class=\"t\">Propojen\u00ed v\u00edce pobo\u010dek s Klytic Tel<\/span><span class=\"q\">Jeden dedikovan\u00fd server a jedna \u00fast\u0159edna pro v\u0161echny va\u0161e pobo\u010dky: co p\u0159iprav\u00edte s Klyticem, jak se ka\u017ed\u00e1 lokalita p\u0159ipoj\u00ed a p\u0159enesen\u00ed va\u0161ich \u010d\u00edsel.<\/span><span class=\"m\"><span>5 min \u010dten\u00ed<\/span><b>\u010c\u00edst \u2192<\/b><\/span><\/a><a class=\"kly-g-card\" href=\"\/cs\/zalohovani-e-mailu-kontinuita\/\" style=\"--cat:#2563eb\"><span class=\"c\">Pochopit \u00b7 E-mail<\/span><span class=\"t\">Z\u00e1lohov\u00e1n\u00ed e-mailu, maz\u00e1n\u00ed a v\u00fdpadek serveru<\/span><span class=\"q\">Ko\u0161, z\u00e1loha a z\u00e1lo\u017en\u00ed platforma nepokr\u00fdvaj\u00ed tyt\u00e9\u017e nehody. Co z\u00e1loha vr\u00e1t\u00ed a co slibuj\u00ed RTO a RPO.<\/span><span class=\"m\"><span>6 min \u010dten\u00ed<\/span><b>\u010c\u00edst \u2192<\/b><\/span><\/a><a class=\"kly-g-card\" href=\"\/cs\/voip-sip-ip-ustredna-ucaas\/\" style=\"--cat:#e11d48\"><span class=\"c\">Pochopit \u00b7 Telefonie<\/span><span class=\"t\">VoIP, SIP, IP \u00fast\u0159edna a UCaaS: jakou architekturu zvolit<\/span><span class=\"q\">VoIP, SIP, IP \u00fast\u0159edna, UCaaS: definice u\u017eite\u010dn\u00e9 p\u0159i n\u00e1kupu, volba mezi sd\u00edlenou slu\u017ebou, dedikovan\u00fdm serverem a instalac\u00ed u v\u00e1s a v\u00edce lokalit.<\/span><span class=\"m\"><span>7 min \u010dten\u00ed<\/span><b>\u010c\u00edst \u2192<\/b><\/span><\/a><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-539316dd e-con e-atomic-element e-div-block-base e-default-div e-c9fd865-4a50 \" data-id=\"539316dd\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"539316dd\" data-e-type=\"e-div-block\" data-id=\"539316dd\">\n    <div class=\"elementor-element elementor-element-4f79afcb e-con e-atomic-element e-div-block-base e-default-div e-4fa9fe-ce86 \" data-id=\"4f79afcb\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"4f79afcb\" data-e-type=\"e-div-block\" data-id=\"4f79afcb\">\n    \t\t\t<p class=\"e-4dcf5c70-2ec7 e-paragraph-base e-default-p\" data-interaction-id=\"330a7a35\" data-e-type=\"widget\" data-id=\"330a7a35\">Uv\u00edtac\u00ed nab\u00eddka<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"56f1f7d5\" class=\"e-347faa43-4e20 e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"56f1f7d5\">30 dn\u00ed zku\u0161ebn\u00ed verze zdarma a migrace s asistenc\u00ed<\/h2>\n\t\t\t\t\t<p class=\"e-7f6310da-1caa e-paragraph-base e-default-p\" data-interaction-id=\"2ce27288\" data-e-type=\"widget\" data-id=\"2ce27288\">Zku\u0161ebn\u00ed nab\u00eddka bez z\u00e1vazk\u016f. N\u00e1\u0161 poradce v\u00e1m zavol\u00e1, aby poznal va\u0161e pot\u0159eby a p\u0159ipravil va\u0161e prost\u0159ed\u00ed Klytic.<\/p>\n\t\t<div class=\"elementor-element elementor-element-35ea29a1 e-con e-atomic-element e-div-block-base e-default-div e-1cd48b22-e6da \" data-id=\"35ea29a1\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"35ea29a1\" data-e-type=\"e-div-block\" data-id=\"35ea29a1\">\n    \t\t\t<a href=\"\/essai-gratuit\/\" target=\"_self\" class=\"e-4a7886e3-652d e-button-base e-default-a\" data-interaction-id=\"19bfa8f1\" data-e-type=\"widget\" data-id=\"19bfa8f1\">\n\t\ud83d\ude80 Zah\u00e1jit zku\u0161ebn\u00ed verzi zdarma\n<\/a>\n\t\t\t\t\t<a href=\"\/tarifs\/\" target=\"_self\" class=\"e-137e863d-dd0d e-button-base e-default-a\" data-interaction-id=\"326d82ab\" data-e-type=\"widget\" data-id=\"326d82ab\">\n\tZobrazit cen\u00edk\n<\/a>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_seopress_titles_title":"Kontinuita telefonie p\u0159i v\u00fdpadku | Klytic","_seopress_titles_desc":"V\u00fdpadek lokality, p\u0159ipojen\u00ed nebo platformy: co usly\u0161\u00ed va\u0161e protistrany, jak\u00e1 z\u00e1lo\u017en\u00ed \u0159e\u0161en\u00ed existuj\u00ed a co obnov\u00ed z\u00e1loha.","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"Kontinuita telefonie p\u0159i v\u00fdpadku | Klytic","_seopress_social_fb_desc":"V\u00fdpadek lokality, p\u0159ipojen\u00ed nebo platformy: co usly\u0161\u00ed va\u0161e protistrany, jak\u00e1 z\u00e1lo\u017en\u00ed \u0159e\u0161en\u00ed existuj\u00ed a co obnov\u00ed z\u00e1loha.","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"Kontinuita telefonie p\u0159i v\u00fdpadku | Klytic","_seopress_social_twitter_desc":"V\u00fdpadek lokality, p\u0159ipojen\u00ed nebo platformy: co usly\u0161\u00ed va\u0161e protistrany, jak\u00e1 z\u00e1lo\u017en\u00ed \u0159e\u0161en\u00ed existuj\u00ed a co obnov\u00ed z\u00e1loha.","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-7467","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/eu.klytic.com\/cs\/wp-json\/wp\/v2\/pages\/7467","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eu.klytic.com\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eu.klytic.com\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eu.klytic.com\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eu.klytic.com\/cs\/wp-json\/wp\/v2\/comments?post=7467"}],"version-history":[{"count":0,"href":"https:\/\/eu.klytic.com\/cs\/wp-json\/wp\/v2\/pages\/7467\/revisions"}],"wp:attachment":[{"href":"https:\/\/eu.klytic.com\/cs\/wp-json\/wp\/v2\/media?parent=7467"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}