{"id":2040,"date":"2026-09-30T09:55:58","date_gmt":"2026-09-30T07:55:58","guid":{"rendered":"https:\/\/eu.klytic.com\/podminky-pouziti-klytic-crm\/"},"modified":"2026-09-30T09:55:58","modified_gmt":"2026-09-30T07:55:58","slug":"podminky-pouziti-klytic-crm","status":"publish","type":"page","link":"https:\/\/eu.klytic.com\/cs\/podminky-pouziti-klytic-crm\/","title":{"rendered":"Podm\u00ednky pou\u017eit\u00ed Klytic CRM"},"content":{"rendered":"\t\t
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Podm\u00ednky pou\u017eit\u00ed \u2013 Klytic CRM<\/h1>\n\t\t\t\t\t

P\u0159eklad je poskytnut pouze pro informaci. Z\u00e1vazn\u00e1 je pouze francouzsk\u00e1 verze.<\/em><\/p>\n\t\t\t\t\t

Verze ze dne 29. z\u00e1\u0159\u00ed 2026<\/p>\n\t\t\t\t\t

1. P\u0159edm\u011bt<\/h2>\n\t\t\t\t\t

Tyto Podm\u00ednky pou\u017eit\u00ed stanov\u00ed zvl\u00e1\u0161tn\u00ed podm\u00ednky pou\u017e\u00edv\u00e1n\u00ed slu\u017eby Klytic CRM<\/a> a dopl\u0148uj\u00ed VOP<\/a> Poskytovatele.<\/p>\n\t\t\t\t\t

2. Profesn\u00ed a z\u00e1konn\u00e9 pou\u017e\u00edv\u00e1n\u00ed<\/h2>\n\t\t\t\t\t

Klytic CRM je ur\u010den ke spr\u00e1v\u011b vztah\u016f se z\u00e1kazn\u00edky, potenci\u00e1ln\u00edch z\u00e1kazn\u00edk\u016f, kontakt\u016f, produkt\u016f, obchodn\u00edch p\u0159\u00edle\u017eitost\u00ed a obchodn\u00edch proces\u016f Z\u00e1kazn\u00edka.

Z\u00e1kazn\u00edk odpov\u00edd\u00e1 za pou\u017e\u00edv\u00e1n\u00ed slu\u017eby a za data, kter\u00e1 do n\u00ed ukl\u00e1d\u00e1.

Zavazuje se dodr\u017eovat platn\u00e9 p\u0159edpisy, zejm\u00e9na v oblasti ochrany osobn\u00edch \u00fadaj\u016f, obchodn\u00edch sd\u011blen\u00ed, uchov\u00e1v\u00e1n\u00ed dat a du\u0161evn\u00edho vlastnictv\u00ed.

Z\u00e1kazn\u00edk nesm\u00ed slu\u017ebu pou\u017e\u00edvat ke zpracov\u00e1n\u00ed nebo \u0161\u00ed\u0159en\u00ed dat, k jejich\u017e zpracov\u00e1n\u00ed nen\u00ed ze z\u00e1kona opr\u00e1vn\u011bn.<\/p>\n\t\t\t\t\t

3. Data a odpov\u011bdnost<\/h2>\n\t\t\t\t\t

Z\u00e1kazn\u00edk odpov\u00edd\u00e1 za:

- z\u00e1konnost shroma\u017e\u010fov\u00e1n\u00ed a pou\u017e\u00edv\u00e1n\u00ed dat;
- p\u0159esnost zaznamenan\u00fdch informac\u00ed;
- p\u0159\u00edstupov\u00e1 pr\u00e1va ud\u011blen\u00e1 u\u017eivatel\u016fm;
- dobu uchov\u00e1v\u00e1n\u00ed dat;
- v\u00fdmaz nebo \u00fapravu dat, kter\u00e1 ji\u017e nemaj\u00ed b\u00fdt uchov\u00e1v\u00e1na;
- informov\u00e1n\u00ed subjekt\u016f \u00fadaj\u016f a v p\u0159\u00edpad\u011b pot\u0159eby z\u00edsk\u00e1n\u00ed jejich souhlasu.

Poskytovatel neodpov\u00edd\u00e1 za soulad zpracov\u00e1n\u00ed prov\u00e1d\u011bn\u00e9ho Z\u00e1kazn\u00edkem s p\u0159edpisy, pokud toto zpracov\u00e1n\u00ed spad\u00e1 do odpov\u011bdnosti Z\u00e1kazn\u00edka.<\/p>\n\t\t\t\t\t

4. U\u017eivatel\u00e9 a p\u0159\u00edstupov\u00e1 pr\u00e1va<\/h2>\n\t\t\t\t\t

Z\u00e1kazn\u00edk mus\u00ed ka\u017ed\u00e9mu u\u017eivateli p\u0159id\u011blit individu\u00e1ln\u00ed \u00fa\u010det, je-li to mo\u017en\u00e9.

P\u0159\u00edstupov\u00e1 pr\u00e1va mus\u00ed b\u00fdt omezena na pracovn\u00ed pot\u0159eby ka\u017ed\u00e9ho u\u017eivatele.

\u00da\u010dty u\u017eivatel\u016f, kte\u0159\u00ed ji\u017e nemaj\u00ed opr\u00e1vn\u011bn\u00ed k p\u0159\u00edstupu, mus\u00ed b\u00fdt neprodlen\u011b deaktivov\u00e1ny.

P\u0159ihla\u0161ovac\u00ed \u00fadaje, hesla, k\u00f3dy pro obnoven\u00ed a dal\u0161\u00ed autentiza\u010dn\u00ed tajemstv\u00ed nesm\u00ed b\u00fdt nikdy sd\u011bleny neopr\u00e1vn\u011bn\u00fdm osob\u00e1m.<\/p>\n\t\t\t\t\t

5. Kapacita a dimenzov\u00e1n\u00ed<\/h2>\n\t\t\t\t\t

Z\u00e1kazn\u00edk si zvol\u00ed po\u010det u\u017eivatel\u016f a kapacity odpov\u00eddaj\u00edc\u00ed jeho pot\u0159eb\u00e1m.

U dedikovan\u00fdch instanc\u00ed a dedikovan\u00fdch server\u016f jsou prost\u0159edky odhadov\u00e1ny zejm\u00e9na podle deklarovan\u00e9ho po\u010dtu u\u017eivatel\u016f.

Tento odhad se m\u016f\u017ee st\u00e1t nedostate\u010dn\u00fdm v p\u0159\u00edpad\u011b v\u00fdznamn\u00e9 zm\u011bny \u010dinnosti nebo intenzivn\u00edho pou\u017e\u00edv\u00e1n\u00ed slu\u017eby.

Velk\u00fd po\u010det extern\u00edch u\u017eivatel\u016f, velk\u00fd objem dat, katalog s velk\u00fdm po\u010dtem produkt\u016f, velk\u00e9 mno\u017estv\u00ed operac\u00ed nebo jak\u00e9koli jin\u00e9 intenzivn\u00ed pou\u017e\u00edv\u00e1n\u00ed mohou vy\u017eadovat nav\u00fd\u0161en\u00ed prost\u0159edk\u016f.

Toto nav\u00fd\u0161en\u00ed m\u016f\u017ee b\u00fdt p\u0159edm\u011btem cenov\u00e9 nab\u00eddky.

N\u011bkter\u00e9 funkce nebo \u00fapravy ur\u010den\u00e9 k udr\u017een\u00ed nebo zlep\u0161en\u00ed v\u00fdkonu mohou b\u00fdt rovn\u011b\u017e fakturov\u00e1ny na z\u00e1klad\u011b cenov\u00e9 nab\u00eddky.<\/p>\n\t\t\t\t\t

6. Katalog a velk\u00e9 objemy<\/h2>\n\t\t\t\t\t

Z\u00e1kazn\u00edk odpov\u00edd\u00e1 za to, \u017ee zvolen\u00e9 dimenzov\u00e1n\u00ed odpov\u00edd\u00e1 objemu dat a po\u010dtu polo\u017eek, kter\u00e9 chce spravovat.

Spr\u00e1va mimo\u0159\u00e1dn\u011b rozs\u00e1hl\u00e9ho katalogu, hromadn\u00fd import nebo aktualizace dat, automatizovan\u00e9 zpracov\u00e1n\u00ed nebo jak\u00e1koli operace vy\u017eaduj\u00edc\u00ed velkou v\u00fdpo\u010detn\u00ed nebo indexa\u010dn\u00ed kapacitu mohou vy\u017eadovat zvl\u00e1\u0161tn\u00ed technick\u00e9 pln\u011bn\u00ed.<\/p>\n\t\t\t\t\t

7. Sn\u00ed\u017een\u00ed kapacity<\/h2>\n\t\t\t\t\t

Z\u00e1kazn\u00edk m\u016f\u017ee po\u017e\u00e1dat o sn\u00ed\u017een\u00ed sjednan\u00e9 kapacity nebo dimenzov\u00e1n\u00ed.

Ka\u017ed\u00e9 sn\u00ed\u017een\u00ed kapacity vy\u017eaduj\u00edc\u00ed technick\u00fd z\u00e1sah je p\u0159edm\u011btem p\u0159edchoz\u00ed cenov\u00e9 nab\u00eddky a je provedeno a\u017e po ov\u011b\u0159en\u00ed jeho technick\u00e9 proveditelnosti.

Z\u00e1kazn\u00edk z\u016fst\u00e1v\u00e1 odpov\u011bdn\u00fd za to, \u017ee nov\u00e9 dimenzov\u00e1n\u00ed odpov\u00edd\u00e1 jeho pou\u017e\u00edv\u00e1n\u00ed.<\/p>\n\t\t\t\t\t

8. Bezpe\u010dnost<\/h2>\n\t\t\t\t\t

Z\u00e1kazn\u00edk je povinen zav\u00e9st bezpe\u010dnostn\u00ed opat\u0159en\u00ed p\u0159im\u011b\u0159en\u00e1 jeho \u010dinnosti, a zejm\u00e9na chr\u00e1nit sv\u00e9 \u00fa\u010dty, koncov\u00e1 za\u0159\u00edzen\u00ed a administr\u00e1torsk\u00e9 p\u0159\u00edstupy.

Ka\u017ed\u00e9 podez\u0159en\u00ed na kompromitaci mus\u00ed b\u00fdt neprodlen\u011b ozn\u00e1meno Poskytovateli.

Je-li k dispozici v\u00edcefaktorov\u00e9 ov\u011b\u0159en\u00ed, mus\u00ed b\u00fdt u \u00fa\u010dt\u016f s administr\u00e1torsk\u00fdmi pr\u00e1vy up\u0159ednost\u0148ov\u00e1no.<\/p>\n\t\t\t\t\t

9. P\u0159ijet\u00ed<\/h2>\n\t\t\t\t\t

Sjedn\u00e1n\u00edm p\u0159edplatn\u00e9ho Klytic CRM vyjad\u0159uje Z\u00e1kazn\u00edk souhlas s t\u011bmito Podm\u00ednkami pou\u017eit\u00ed.<\/p>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_seopress_titles_title":"Podm\u00ednky pou\u017eit\u00ed Klytic CRM: \u0159\u00edzen\u00ed vztah\u016f se z\u00e1kazn\u00edky | Klytic Europe","_seopress_titles_desc":"Podm\u00ednky pou\u017eit\u00ed Klytic CRM: profesn\u00ed pou\u017e\u00edv\u00e1n\u00ed, data a odpov\u011bdnost, p\u0159\u00edstupov\u00e1 pr\u00e1va, dimenzov\u00e1n\u00ed a bezpe\u010dnost.","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"Podm\u00ednky pou\u017eit\u00ed Klytic CRM: \u0159\u00edzen\u00ed vztah\u016f se z\u00e1kazn\u00edky | Klytic Europe","_seopress_social_fb_desc":"Podm\u00ednky pou\u017eit\u00ed Klytic CRM: profesn\u00ed pou\u017e\u00edv\u00e1n\u00ed, data a odpov\u011bdnost, p\u0159\u00edstupov\u00e1 pr\u00e1va, dimenzov\u00e1n\u00ed a bezpe\u010dnost.","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"Podm\u00ednky pou\u017eit\u00ed Klytic CRM: \u0159\u00edzen\u00ed vztah\u016f se z\u00e1kazn\u00edky | Klytic Europe","_seopress_social_twitter_desc":"Podm\u00ednky pou\u017eit\u00ed Klytic CRM: profesn\u00ed pou\u017e\u00edv\u00e1n\u00ed, data a odpov\u011bdnost, p\u0159\u00edstupov\u00e1 pr\u00e1va, dimenzov\u00e1n\u00ed a bezpe\u010dnost.","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"podm\u00ednky pou\u017eit\u00ed Klytic CRM,podm\u00ednky pou\u017eit\u00ed,\u0159\u00edzen\u00ed vztah\u016f se z\u00e1kazn\u00edky","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-2040","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/eu.klytic.com\/cs\/wp-json\/wp\/v2\/pages\/2040","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eu.klytic.com\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eu.klytic.com\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eu.klytic.com\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eu.klytic.com\/cs\/wp-json\/wp\/v2\/comments?post=2040"}],"version-history":[{"count":0,"href":"https:\/\/eu.klytic.com\/cs\/wp-json\/wp\/v2\/pages\/2040\/revisions"}],"wp:attachment":[{"href":"https:\/\/eu.klytic.com\/cs\/wp-json\/wp\/v2\/media?parent=2040"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}