{"id":2037,"date":"2026-09-30T09:55:50","date_gmt":"2026-09-30T07:55:50","guid":{"rendered":"https:\/\/eu.klytic.com\/podminky-pouziti-klytic-mail\/"},"modified":"2026-09-30T09:55:50","modified_gmt":"2026-09-30T07:55:50","slug":"podminky-pouziti-klytic-mail","status":"publish","type":"page","link":"https:\/\/eu.klytic.com\/cs\/podminky-pouziti-klytic-mail\/","title":{"rendered":"Podm\u00ednky pou\u017eit\u00ed Klytic Mail"},"content":{"rendered":"\t\t
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Podm\u00ednky pou\u017eit\u00ed \u2013 Klytic Mail<\/h1>\n\t\t\t\t\t

P\u0159eklad je poskytnut pouze pro informaci. Z\u00e1vazn\u00e1 je pouze francouzsk\u00e1 verze.<\/em><\/p>\n\t\t\t\t\t

Verze ze dne 29. z\u00e1\u0159\u00ed 2026<\/p>\n\t\t\t\t\t

1. P\u0159edm\u011bt<\/h2>\n\t\t\t\t\t

Tyto podm\u00ednky pou\u017eit\u00ed (d\u00e1le jen \u201ePodm\u00ednky pou\u017eit\u00ed\u201c) stanov\u00ed zvl\u00e1\u0161tn\u00ed podm\u00ednky pou\u017e\u00edv\u00e1n\u00ed slu\u017eby Klytic Mail<\/a>, kterou nab\u00edz\u00ed spole\u010dnost DEDICACE SOFTWARE (d\u00e1le jen \u201ePoskytovatel\u201c) sv\u00fdm podnikatelsk\u00fdm z\u00e1kazn\u00edk\u016fm (d\u00e1le jen \u201eZ\u00e1kazn\u00edk\u201c).

Dopl\u0148uj\u00ed v\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky (VOP)<\/a> Poskytovatele, kter\u00e9 se i nad\u00e1le vztahuj\u00ed na ka\u017ed\u00e9 p\u0159edplatn\u00e9 slu\u017eby.

Sjedn\u00e1n\u00ed p\u0159edplatn\u00e9ho a pou\u017e\u00edv\u00e1n\u00ed Klytic Mail znamen\u00e1 bezv\u00fdhradn\u00e9 p\u0159ijet\u00ed t\u011bchto Podm\u00ednek pou\u017eit\u00ed.<\/p>\n\t\t\t\t\t

1.1. Klytic MTA Essential<\/h3>\n\t\t\t\t\t

Ka\u017ed\u00fd \u00fa\u010det Klytic Mail automaticky zahrnuje slu\u017ebu Klytic MTA Essential<\/a>, ur\u010denou zejm\u00e9na k filtrov\u00e1n\u00ed a ochran\u011b e-mailov\u00fdch tok\u016f souvisej\u00edc\u00edch s \u00fa\u010dtem.

Pou\u017e\u00edv\u00e1n\u00ed Klytic MTA Essential je nerozlu\u010dn\u011b spojeno s \u00fa\u010dtem Klytic Mail a nep\u0159edstavuje samostatn\u00e9 p\u0159edplatn\u00e9 Z\u00e1kazn\u00edka.

Sjedn\u00e1n\u00edm p\u0159edplatn\u00e9ho nebo pou\u017e\u00edv\u00e1n\u00edm \u00fa\u010dtu Klytic Mail Z\u00e1kazn\u00edk rovn\u011b\u017e potvrzuje, \u017ee se sezn\u00e1mil s podm\u00ednkami pou\u017eit\u00ed Klytic MTA<\/a>, a bez v\u00fdhrad je p\u0159ij\u00edm\u00e1 pro pou\u017e\u00edv\u00e1n\u00ed funkce Klytic MTA Essential.

Podm\u00ednky pou\u017eit\u00ed Klytic MTA se na Klytic MTA Essential vztahuj\u00ed v rozsahu, v jak\u00e9m jsou slu\u010diteln\u00e9 s vlastnostmi a omezen\u00edmi nab\u00eddky Essential.

Sjedn\u00e1n\u00ed samostatn\u00e9 nab\u00eddky Klytic MTA, je-li nab\u00edzena, se \u0159\u00edd\u00ed podm\u00ednkami p\u0159edplatn\u00e9ho a Podm\u00ednkami pou\u017eit\u00ed Klytic MTA platn\u00fdmi pro tuto nab\u00eddku.<\/p>\n\t\t\t\t\t

2. Profesn\u00ed a z\u00e1konn\u00e9 pou\u017e\u00edv\u00e1n\u00ed<\/h2>\n\t\t\t\t\t

Klytic Mail je ur\u010den k profesn\u00edmu pou\u017e\u00edv\u00e1n\u00ed v souladu s platn\u00fdmi z\u00e1kony a p\u0159edpisy.

Z\u00e1kazn\u00edk odpov\u00edd\u00e1 za pou\u017e\u00edv\u00e1n\u00ed slu\u017eby sv\u00fdmi u\u017eivateli a zavazuje se zejm\u00e9na nepou\u017e\u00edvat slu\u017ebu k:

- zas\u00edl\u00e1n\u00ed podvodn\u00fdch, zav\u00e1d\u011bj\u00edc\u00edch nebo nez\u00e1konn\u00fdch sd\u011blen\u00ed;
- \u0161\u00ed\u0159en\u00ed obsahu, kter\u00fd je v rozporu se z\u00e1konem, pr\u00e1vy t\u0159et\u00edch osob nebo ve\u0159ejn\u00fdm po\u0159\u00e1dkem;
- hromadn\u00e9mu rozes\u00edl\u00e1n\u00ed nevy\u017e\u00e1dan\u00fdch zpr\u00e1v nebo \u00fa\u010dasti na spamov\u00fdch kampan\u00edch;
- \u0161\u00ed\u0159en\u00ed \u0161kodliv\u00e9ho softwaru, vir\u016f, odkaz\u016f nebo p\u0159\u00edloh ur\u010den\u00fdch ke kompromitaci syst\u00e9mu;
- vyd\u00e1v\u00e1n\u00ed se za t\u0159et\u00ed osobu nebo pou\u017e\u00edv\u00e1n\u00ed adresy \u010di dom\u00e9ny zp\u016fsobem, kter\u00fd m\u016f\u017ee p\u0159\u00edjemce uv\u00e9st v omyl;
- obch\u00e1zen\u00ed bezpe\u010dnostn\u00edch, filtra\u010dn\u00edch nebo autentiza\u010dn\u00edch mechanism\u016f;
- kompromitaci nebo pokus\u016fm o kompromitaci syst\u00e9m\u016f Poskytovatele nebo t\u0159et\u00edch stran.

Z\u00e1kazn\u00edk rovn\u011b\u017e db\u00e1 na dodr\u017eov\u00e1n\u00ed pravidel platn\u00fdch pro obchodn\u00ed sd\u011blen\u00ed, ochranu osobn\u00edch \u00fadaj\u016f, du\u0161evn\u00ed vlastnictv\u00ed a d\u016fv\u011brnost.<\/p>\n\t\t\t\t\t

3. \u00da\u010dty a p\u0159\u00edstupy<\/h2>\n\t\t\t\t\t

Ka\u017ed\u00fd u\u017eivatel mus\u00ed m\u00edt vlastn\u00ed \u00fa\u010det. Sd\u00edlen\u00ed p\u0159ihla\u0161ovac\u00edch \u00fadaj\u016f mezi v\u00edce osobami je zak\u00e1z\u00e1no, s v\u00fdjimkou p\u0159\u00edpad\u016f, kdy zvl\u00e1\u0161tn\u00ed mechanismus slu\u017eby v\u00fdslovn\u011b umo\u017e\u0148uje sd\u00edlen\u00fd p\u0159\u00edstup.

Z\u00e1kazn\u00edk odpov\u00edd\u00e1 za spr\u00e1vu \u00fa\u010dt\u016f sv\u00fdch u\u017eivatel\u016f, zejm\u00e9na za jejich vytv\u00e1\u0159en\u00ed, zm\u011bnu, deaktivaci a odstran\u011bn\u00ed.

P\u0159ihla\u0161ovac\u00ed \u00fadaje, hesla, k\u00f3dy pro obnoven\u00ed, kl\u00ed\u010de, autentiza\u010dn\u00ed tokeny a dal\u0161\u00ed prvky umo\u017e\u0148uj\u00edc\u00ed p\u0159\u00edstup ke slu\u017eb\u011b jsou p\u0159\u00edsn\u011b d\u016fv\u011brn\u00e9.

Z\u00e1kazn\u00edk a jeho u\u017eivatel\u00e9 se zejm\u00e9na zavazuj\u00ed:

- nesd\u011blovat sv\u00e9 p\u0159ihla\u0161ovac\u00ed \u00fadaje neopr\u00e1vn\u011bn\u00e9 t\u0159et\u00ed osob\u011b;
- neuchov\u00e1vat p\u0159\u00edstupov\u00e9 k\u00f3dy na nezabezpe\u010den\u00e9m m\u00edst\u011b;
- nepou\u017e\u00edvat kompromitovan\u00e9 heslo u jin\u00fdch slu\u017eeb;
- nesd\u011blovat autentiza\u010dn\u00ed k\u00f3d p\u0159ijat\u00fd prost\u0159ednictv\u00edm SMS, aplikace nebo jin\u00fdm zp\u016fsobem osob\u011b, kter\u00e1 o n\u011bj \u017e\u00e1d\u00e1;
- nevyp\u00ednat ani neobch\u00e1zet zaveden\u00e9 bezpe\u010dnostn\u00ed mechanismy.

Ka\u017ed\u00e9 p\u016fvodn\u011b poskytnut\u00e9 heslo nebo autentiza\u010dn\u00ed tajemstv\u00ed mus\u00ed b\u00fdt zm\u011bn\u011bno, jakmile o to slu\u017eba nebo Poskytovatel po\u017e\u00e1d\u00e1. Hesla mus\u00ed b\u00fdt rovn\u011b\u017e neprodlen\u011b zm\u011bn\u011bna p\u0159i podez\u0159en\u00ed na kompromitaci, ztr\u00e1t\u011b d\u016fv\u011brnosti nebo zm\u011bn\u011b opr\u00e1vn\u011bn\u00e9 osoby.

Z\u00e1kazn\u00edk je povinen neprodlen\u011b ozn\u00e1mit Poskytovateli ka\u017edou kompromitaci \u00fa\u010dtu nebo podez\u0159en\u00ed na ni.

Je-li k dispozici v\u00edcefaktorov\u00e9 ov\u011b\u0159en\u00ed, doporu\u010duje se, aby je Z\u00e1kazn\u00edk aktivoval a u \u00fa\u010dt\u016f s administr\u00e1torsk\u00fdmi pr\u00e1vy je u\u010dinil povinn\u00fdm.<\/p>\n\t\t\t\t\t

4. Spr\u00e1va schr\u00e1nek a kapacit<\/h2>\n\t\t\t\t\t

Z\u00e1kazn\u00edk si p\u0159i sjedn\u00e1n\u00ed p\u0159edplatn\u00e9ho zvol\u00ed \u00falo\u017enou kapacitu odpov\u00eddaj\u00edc\u00ed jeho pot\u0159eb\u00e1m.

Z\u00e1kazn\u00edk odpov\u00edd\u00e1 za to, \u017ee tato kapacita odpov\u00edd\u00e1 jeho pou\u017e\u00edv\u00e1n\u00ed, a mus\u00ed p\u0159edv\u00eddat jak\u00fdkoli n\u00e1r\u016fst sv\u00fdch pot\u0159eb.

Pokud se sjednan\u00e1 kapacita stane nedostate\u010dnou, mus\u00ed Z\u00e1kazn\u00edk po\u017e\u00e1dat o jej\u00ed nav\u00fd\u0161en\u00ed v takov\u00e9 lh\u016ft\u011b, aby mohlo b\u00fdt provedeno p\u0159ed dosa\u017een\u00edm maxim\u00e1ln\u00ed kapacity.

Poskytovatel nenese odpov\u011bdnost za d\u016fsledky nedostate\u010dn\u00e9 \u00falo\u017en\u00e9 kapacity, kter\u00e9 vypl\u00fdvaj\u00ed z toho, \u017ee Z\u00e1kazn\u00edk nav\u00fd\u0161en\u00ed nep\u0159edv\u00eddal nebo o n\u011bj nepo\u017e\u00e1dal.

Jak\u00e9koli sn\u00ed\u017een\u00ed kapacity m\u016f\u017ee podl\u00e9hat technick\u00fdm podm\u00ednk\u00e1m, a pokud vy\u017eaduje z\u00e1sah Poskytovatele, m\u016f\u017ee b\u00fdt fakturov\u00e1no na z\u00e1klad\u011b cenov\u00e9 nab\u00eddky.<\/p>\n\t\t\t\t\t

5. Dom\u00e9nov\u00e1 jm\u00e9na a e-mailov\u00e9 adresy<\/h2>\n\t\t\t\t\t

Z\u00e1kazn\u00edk odpov\u00edd\u00e1 za dom\u00e9nov\u00e1 jm\u00e9na, e-mailov\u00e9 adresy a informace, kter\u00e9 v r\u00e1mci slu\u017eby pou\u017e\u00edv\u00e1.

Je na n\u011bm, aby si ov\u011b\u0159il, \u017ee disponuje pot\u0159ebn\u00fdmi pr\u00e1vy k pou\u017e\u00edvan\u00fdm dom\u00e9nov\u00fdm jm\u00e9n\u016fm, a aby udr\u017eoval aktu\u00e1ln\u00ed informace t\u00fdkaj\u00edc\u00ed se jejich spr\u00e1vy.

Z\u00e1kazn\u00edk rovn\u011b\u017e odpov\u00edd\u00e1 za konfiguraci DNS z\u00e1znam\u016f, kter\u00e9 mu p\u0159\u00edslu\u0161\u00ed, pokud je nespravuje Poskytovatel.<\/p>\n\t\t\t\t\t

6. Bezpe\u010dnost a osv\u011bd\u010den\u00e9 postupy<\/h2>\n\t\t\t\t\t

Z\u00e1kazn\u00edk je povinen zav\u00e9st bezpe\u010dnostn\u00ed opat\u0159en\u00ed p\u0159im\u011b\u0159en\u00e1 jeho \u010dinnosti.

Je zejm\u00e9na na n\u011bm, aby:

- udr\u017eoval aktu\u00e1ln\u00ed pracovn\u00ed stanice a za\u0159\u00edzen\u00ed pou\u017e\u00edvan\u00e1 pro p\u0159\u00edstup ke slu\u017eb\u011b;
- chr\u00e1nil koncov\u00e1 za\u0159\u00edzen\u00ed p\u0159ed \u0161kodliv\u00fdm softwarem;
- omezil administr\u00e1torsk\u00e1 pr\u00e1va na osoby, kter\u00e9 je pot\u0159ebuj\u00ed;
- neprodlen\u011b deaktivoval \u00fa\u010dty osob, kter\u00e9 z organizace ode\u0161ly;
- pou\u010dil sv\u00e9 u\u017eivatele o rizic\u00edch phishingu, zneu\u017eit\u00ed identity a vyzrazen\u00ed d\u016fv\u011brn\u00fdch informac\u00ed;
- zavedl pos\u00edlen\u00e9 ov\u011b\u0159ov\u00e1n\u00ed, je-li to mo\u017en\u00e9.

Bezpe\u010dnostn\u00ed a filtra\u010dn\u00ed mechanismy zaveden\u00e9 Poskytovatelem p\u0159edstavuj\u00ed ochrann\u00e1 opat\u0159en\u00ed a nezbavuj\u00ed Z\u00e1kazn\u00edka jeho vlastn\u00edch bezpe\u010dnostn\u00edch povinnost\u00ed.<\/p>\n\t\t\t\t\t

7. Odpov\u011bdnost Z\u00e1kazn\u00edka<\/h2>\n\t\t\t\t\t

Z\u00e1kazn\u00edk z\u016fst\u00e1v\u00e1 odpov\u011bdn\u00fd za zpr\u00e1vy odeslan\u00e9 a p\u0159ijat\u00e9 sv\u00fdmi u\u017eivateli, jako\u017e i za obsah, p\u0159\u00edlohy, odkazy a data zpracov\u00e1van\u00e1 prost\u0159ednictv\u00edm slu\u017eby.

Z\u00e1kazn\u00edk odpov\u00edd\u00e1 za d\u016fsledky pou\u017e\u00edv\u00e1n\u00ed, kter\u00e9 nen\u00ed v souladu s t\u011bmito Podm\u00ednkami pou\u017eit\u00ed, a\u0165 ji\u017e ze strany jeho samotn\u00e9ho, jeho u\u017eivatel\u016f nebo jak\u00e9koli osoby, kter\u00e9 umo\u017enil p\u0159\u00edstup ke slu\u017eb\u011b.

Z\u00e1kazn\u00edk mus\u00ed zejm\u00e9na p\u0159ijmout ve\u0161ker\u00e1 nezbytn\u00e1 opat\u0159en\u00ed, aby zabr\u00e1nil zneu\u017eit\u00ed kompromitovan\u00e9ho \u00fa\u010dtu k \u0161\u00ed\u0159en\u00ed spamu, \u0161kodliv\u00e9ho softwaru nebo nez\u00e1konn\u00e9ho obsahu.<\/p>\n\t\t\t\t\t

8. Bezpe\u010dnost slu\u017eby<\/h2>\n\t\t\t\t\t

Poskytovatel uplat\u0148uje bezpe\u010dnostn\u00ed opat\u0159en\u00ed p\u0159im\u011b\u0159en\u00e1 slu\u017eb\u011b a jej\u00ed infrastruktu\u0159e.

V p\u0159\u00edpad\u011b zji\u0161t\u011bn\u00ed chov\u00e1n\u00ed, kter\u00e9 m\u016f\u017ee ohrozit bezpe\u010dnost slu\u017eby, jin\u00fdch u\u017eivatel\u016f nebo t\u0159et\u00edch osob, m\u016f\u017ee Poskytovatel p\u0159ijmout jak\u00e9koli opat\u0159en\u00ed nezbytn\u00e9 k ochran\u011b sv\u00e9 infrastruktury, zejm\u00e9na do\u010dasn\u011b omezit, pozastavit nebo zablokovat \u00fa\u010det nebo e-mailov\u00fd tok.

Pokud je to mo\u017en\u00e9, Poskytovatel Z\u00e1kazn\u00edka informuje o p\u0159ijat\u00e9m opat\u0159en\u00ed a jeho d\u016fvodech.<\/p>\n\t\t\t\t\t

9. Zm\u011bny a omezen\u00ed<\/h2>\n\t\t\t\t\t

N\u011bkter\u00e9 funkce nebo zp\u016fsoby pou\u017eit\u00ed mohou vy\u017eadovat zvl\u00e1\u0161tn\u00ed prost\u0159edky nebo konfigurace.

Pokud pot\u0159eby Z\u00e1kazn\u00edka p\u0159ekra\u010duj\u00ed kapacity stanoven\u00e9 v jeho nab\u00eddce, zejm\u00e9na z d\u016fvodu mimo\u0159\u00e1dn\u00e9ho objemu zpr\u00e1v, velk\u00e9ho po\u010dtu u\u017eivatel\u016f nebo mimo\u0159\u00e1dn\u011b intenzivn\u00edho pou\u017e\u00edv\u00e1n\u00ed, m\u016f\u017ee b\u00fdt na z\u00e1klad\u011b cenov\u00e9 nab\u00eddky navr\u017eena \u00faprava infrastruktury nebo dopl\u0148kov\u00e1 pln\u011bn\u00ed.<\/p>\n\t\t\t\t\t

10. Pozastaven\u00ed z d\u016fvodu nez\u00e1konn\u00e9ho nebo nebezpe\u010dn\u00e9ho pou\u017e\u00edv\u00e1n\u00ed<\/h2>\n\t\t\t\t\t

Ani\u017e jsou dot\u010dena ustanoven\u00ed VOP<\/a>, m\u016f\u017ee Poskytovatel do\u010dasn\u011b pozastavit slu\u017ebu zcela nebo z\u010d\u00e1sti, pokud pou\u017e\u00edv\u00e1n\u00ed p\u0159edstavuje riziko pro bezpe\u010dnost, integritu nebo dostupnost jeho infrastruktury, infrastruktury jeho z\u00e1kazn\u00edk\u016f nebo t\u0159et\u00edch osob.

Pozastaven\u00ed je omezeno na rozsah nezbytn\u00fd k ukon\u010den\u00ed nebo omezen\u00ed rizika.<\/p>\n\t\t\t\t\t

11. Data a z\u00e1lohy<\/h2>\n\t\t\t\t\t

Ustanoven\u00ed t\u00fdkaj\u00edc\u00ed se zpracov\u00e1n\u00ed osobn\u00edch \u00fadaj\u016f, d\u016fv\u011brnosti, z\u00e1loh a reverzibility jsou stanovena ve VOP<\/a> a p\u0159\u00edpadn\u011b v p\u0159\u00edslu\u0161n\u00e9 DPA<\/a>.

Z\u00e1kazn\u00edk z\u016fst\u00e1v\u00e1 odpov\u011bdn\u00fd za uchov\u00e1v\u00e1n\u00ed dat, kter\u00e1 pot\u0159ebuje, a mus\u00ed, je-li to s ohledem na jeho \u010dinnost nezbytn\u00e9, zav\u00e9st vlastn\u00ed dopl\u0148kov\u00e1 opat\u0159en\u00ed pro z\u00e1lohov\u00e1n\u00ed nebo archivaci.<\/p>\n\t\t\t\t\t

12. P\u0159ijet\u00ed<\/h2>\n\t\t\t\t\t

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